Tyler Heffelfinger
San Marcos,TX,
Summary
Experienced bar and hospitality leader with strengths in team leadership, staff training, and revenue-focused service. Skilled in inventory management, guest interaction, and building loyal customer relationships to improve flow, control costs, and support sales growth.
Overview
3
3
Certification
5
5
years of professional experience
Work History
Bar Manager
Palmer's Restaurant Bar & Courtyard
07.2025 - Current
- Managed bar operations, facilitated consistent service standards and smooth guest flow across dining and courtyard areas.
- Managed beverage inventory, ordering, and stock rotation to reduce shortages and support cost control.
- Trained bartenders and support staff on drink recipes, POS procedures, and service expectations.
- Closed out cash register and prepared cashier report at close of business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Server/Bartender
Palmer's Restaurant Bar & Courtyard
02.2023 - Current
- Mixed cocktails, poured beverages, and followed drink recipes while maintaining bar organization and cleanliness.
- Restocked bar supplies, glassware, and serving stations to support efficient shift operations.
- Maintained an impeccably clean, attractive, and well-stocked bar area.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales and Marketing Manager
Mr W Fireworks
12.2022 - 07.2026
- Coordinated advertising campaigns across digital, print, and event channels.
- Led sales staff training on product knowledge, upselling, and customer service standards.
- Analyzed sales trends to refine campaign timing, product focus, and channel performance.
- Analyzed sales and marketing data for improved strategies.
- Directed seasonal sales and marketing plans to align promotions with peak fireworks demand.
Host
Palmer's Restaurant Bar & Courtyard
04.2022 - 02.2023
- Greeted guests promptly, creating welcoming first impressions and setting service expectations.
- Managed reservations and waitlists using seating systems to optimize dining room flow.
- Coordinated table assignments with servers and management to balance section capacity.
- Answered phones, confirmed bookings, and communicated special requests accurately.
- Resolved wait-time and seating concerns calmly, preserving positive guest experiences.
Education
High School Diploma -
San Marcos High School 2025
San Marcos, TXSkills
- Inventory management
- Staff training
- Team leadership
- Customer service
- Beverage cost control
- Guest engagement
- Relationship building
- Event coordination
- Time management
Certification
Food Handlers Certified
Food Manger Certified
Cyber Security Certified
Timeline
Bar Manager
Palmer's Restaurant Bar & Courtyard
07.2025 - Current
Server/Bartender
Palmer's Restaurant Bar & Courtyard
02.2023 - Current
Sales and Marketing Manager
Mr W Fireworks
12.2022 - 07.2026
Host
Palmer's Restaurant Bar & Courtyard
04.2022 - 02.2023
High School Diploma -
San Marcos High School 2025