Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TYLER HENDERSON

Las Vegas

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant/ Front Desk

Carefirst Urgent Care
11.2023 - Current
  • Performed patient intake, including recording vital signs, medical history, and chief complaints
  • Assisted healthcare providers with diagnostic procedures, treatments, and minor surgical interventions
  • Administered medications and vaccinations under the supervision of licensed practitioners
  • Conducted EKGs, phlebotomy, and other diagnostic tests, ensuring accuracy and patient comfort
  • Prepared and maintained examination rooms, including sterilizing instruments and ensuring supplies were stocked
  • Assisted with triage to determine the severity of patients' conditions and prioritize care accordingly
  • Handled medical record documentation, including electronic health record (EHR) management
  • Coordinated referrals to specialists and communicated with external healthcare facilities for continuity of care
  • Recognized for excellent patient care and received positive feedback in patient satisfaction surveys
  • Trained new medical assistants and interns in clinical procedures and EHR usage

Cardiovascular Technician

Prime Cardiology of Nevada
05.2023 - 10.2023
  • Taking patient histories and vital signs (blood pressure, heart rate, temperature, respiratory rate)
  • Conducting EKG tests to measure the electrical activity of the heart
  • Preparing patients for examinations by cardiologists
  • Providing patients with information about their conditions, treatments, and lifestyle modifications
  • Educating patients on medication management, dietary changes, and exercise routines for heart health
  • Documenting patient interactions, vital signs, and test results in electronic health records (EHR)
  • Responding to cardiac emergencies, such as arrhythmias or chest pain, by providing initial care and alerting the cardiologist

Medical Billing Representative

NYU Langone Health
02.2022 - 05.2023
  • Confirming patients' insurance coverage and benefits before services are rendered
  • Preparing and submitting claims to insurance companies or other payers electronically
  • Tracking the status of submitted claims and following up with insurance companies to resolve any issues that delay payment
  • Reviewing denied claims, determining the reasons for denial, and resubmitting or appealing the claims as necessary
  • Recording payments received from insurance companies and patients into the billing system
  • Balancing accounts to ensure all payments are accounted for and properly applied
  • Ensuring all billing activities comply with relevant laws, regulations, and guidelines, such as HIPAA and insurance company policies

Education

Health Sciences - CCMA, CPT

Northwest Career College
Las Vegas, NV
12.2023

High School -

Basic Academy
Henderson, NV
12.2022

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • EMR / EHR
  • Epic
  • Practice Fusion
  • Experity
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Electronic health records
  • Insurance verification

Certification

  • Clinically Certified Medical Assistant, 2023
  • Certified Phlebotomist Technician, 2023
  • Clinical Laboratory Assistant, 2023
  • Office Laboratory Assistant, 2023
  • CPR/AED Certified, 2023

Timeline

Medical Assistant/ Front Desk

Carefirst Urgent Care
11.2023 - Current

Cardiovascular Technician

Prime Cardiology of Nevada
05.2023 - 10.2023

Medical Billing Representative

NYU Langone Health
02.2022 - 05.2023

High School -

Basic Academy

Health Sciences - CCMA, CPT

Northwest Career College

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TYLER HENDERSON