5 Marathoner
Amateur Golfer
Tyler H. Hancock
Wheat Ridge,CO
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to acquire and implement new skills. Dedicated to utilizing these qualities to propel team success and make valuable contributions to organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant General Manager/Wine Associate
Vino Volo
03.2011 - Current
- Spearheaded opening of two stores at Denver International Airport
- Motivated, trained, and disciplined employees to maximize performance.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
Wine Club Associate
Ascentia Wine Estates
02.2010 - 03.2011
- Coordinated Gary Farrell, Geyser Peak, and Buena Vista Wine Clubs
- Drove Direct-to-Consumer Sales
Tasting Room Associate
Imagery Estate Winery
05.2008 - 01.2010
- Wine Educator
- Provided exceptional customer service to visiting winery guests
Harvest Intern
Williams Selyem Winery
08.2007 - 10.2007
- Assisted Head Winemaker in performance of daily winery duties
Education
MBA - Wine Business
Sonoma State University
Rohnert Park, CABachelor of Science - Management, Economics
Boston College, Carroll School of Management
Chestnut Hill, MAThe Branson School
Ross, CASkills
- Inventory Control
- Revenue Growth
- Operations Management
- Staff Development
- Food safety and sanitation
Certification
Certificate in Applied Craft Brewing, Regis University
CSW, Society of Wine Educators
Introductory Sommelier, Society of Wine Educators
Interests
Timeline
Assistant General Manager/Wine Associate
Vino Volo
03.2011 - Current
Wine Club Associate
Ascentia Wine Estates
02.2010 - 03.2011
Tasting Room Associate
Imagery Estate Winery
05.2008 - 01.2010
Harvest Intern
Williams Selyem Winery
08.2007 - 10.2007
Certificate in Applied Craft Brewing, Regis University
CSW, Society of Wine Educators
Introductory Sommelier, Society of Wine Educators
MBA - Wine Business
Sonoma State University
Bachelor of Science - Management, Economics
Boston College, Carroll School of Management
The Branson School
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