Isabel Juarez
Minneapolis,Minnesota
Summary
A dynamic food service professional with a proven track record in upselling and sales, achieving $1,500-$4000 in sales per shift at Vino Volo. Excelled in exceptional customer service and guest engagement across various roles, including a pivotal position at Providence Place Senior Living that cultivated essential interpersonal skills. Skilled in working under pressure and fostering customer relationships, demonstrating significant achievements beyond daily tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Vino Volo
12.2023 - Current
- Demonstrated strong multitasking skills by managing up to 25 tables without any support staff.
- Served food and beverages promptly with focused attention to customer needs.
- Provided information on wine tasting notes, food pairings, and growing information to customers.
- Averaged $1,500-$4,000 in sales per shift
Barista
Falls Coffee
05.2023 - 03.2024
- Took orders and made coffee, tea, and other drinks to customer specifications
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Ensured the proper handling of food and pastries
- Cleaned counters, machines, utensils, and seating areas daily.
Host/Food Runner/Server
Kieran's Irish Pub
07.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported front of house staff by bussing tables, food running, and delivering drinks.
- Delivered prompt and accurate service in a high volume restaurant setting.
Community Life Coordinator
Providence Place Senior Living
03.2023 - 07.2023
- Planned and coordinated recreational activities, outings, and one-to-one visits for residents
- Documented attendance and engagement level of residents on an electronic charting system
- Evaluated a resident's needs, interests, and daily preferences through a thorough interview and assessment process
Education
High School Diploma -
Central Senior High School
Saint Paul, MN06.2018
Skills
- Upselling and sales
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
- American Red Cross Basic Life Support certification
- Minnesota State tested nursing assistant
Timeline
Server
Vino Volo
12.2023 - Current
Host/Food Runner/Server
Kieran's Irish Pub
07.2023 - 11.2023
Barista
Falls Coffee
05.2023 - 03.2024
Community Life Coordinator
Providence Place Senior Living
03.2023 - 07.2023
High School Diploma -
Central Senior High School
- American Red Cross Basic Life Support certification
- Minnesota State tested nursing assistant
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