Tyler Hood

• Generated new business with marketing initiatives and strategic plans.
• Remote/Outside Sales - 160 Nights & 4000 miles per month covering 4 states
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Revenue growth from $9.7 million in 2019 to $20.1 million in 2023
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

• Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
• Boosted company's market share by 10% by spearheading new market entry strategies
• Conducted thorough market analyses to identify potential growth opportunities within the national account base.
• Developed creative pricing structures that appealed to clients while maximizing profit margins for the company.
• Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
• Improved client contract renewal rate by 15% through personalized account management strategies.
• Efficiently resolved sales, service and account issues to maximize customer satisfaction.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

• Lead CSR for United Rentals, Goodyear Tire, Kodak, CSX; over $2.8 million in sales annually
• Managed accounts to retain existing relationships and grow share of business.
• Implemented pricing models, increasing profitability by 20% for top national clients
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Drove sales by developing multi-million dollar contract sales.
• Compiled and analyzed data to determine approaches to improve sales and performance.