Tyler Humbert
Columbus,OH
Summary
Charismatic and detail-oriented hospitality professional with extensive experience in delivering elevated service within upscale environments, including high-volume restaurants and boutique establishments. A proven leader adept at fostering team collaboration, driving revenue growth, and exceeding guest expectations. Seeking to bring unwavering dedication to safety, exceptional customer service, and adaptability to the role of Flight Attendant at NetJets.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Little West Tavern
Columbus, USA
07.2024 - Current
- Deliver exemplary service to guests, tailoring recommendations to meet individual preferences
- Maintain high check averages of $100 plus buy suggesting food and drink recommendations.
- Serve as a local ambassador by providing insightful recommendations for nearby attractions and entertainment
Lead Bartender
Club 185
Columbus, USA
10.2021 - 06.2024
- Spearheaded bar operations, ensuring compliance with health and safety standards while creating a welcoming atmosphere
- Provided exceptional guest service, consistently exceeding expectations and fostering guest loyalty
- Managed inventory to reduce waste and optimize efficiency, contributing to increased profitability
- Partnered with leadership to execute promotional events, resulting in a 10% increase in bar sales and higher guest retention
General Manager
The Goat
Columbus, USA
03.2021 - 10.2021
- Directed day-to-day operations of a high-volume restaurant, prioritizing team empowerment and customer satisfaction
- Implemented cost-control measures that reduced operational expenses without compromising quality
- Trained staff in delivering exceptional service, resulting in enhanced guest feedback and repeat business
General Manager
Pins Mechanical
Columbus, USA
01.2016 - 03.2021
- Oversaw operations of a high-capacity bar, managing over 50 team members to ensure seamless service delivery
- Increased total annual sales to $1.5 million through strategic leadership and process improvements
- Introduced innovative service processes and cocktail recipes adopted company-wide
- Mentored team members, fostering a culture of collaboration and continuous improvement
- Grew annual sales by 10% year-over-year, achieving consistent revenue growth and improved profitability
Education
Some College (No Degree) - History
Bowling Green State University
Bowling Green Ohio Skills
- Safety Focus
- Elevated Service
- Team Leadership
- Adaptability
- Problem Solving
Timeline
Server/Bartender
Little West Tavern
07.2024 - Current
Lead Bartender
Club 185
10.2021 - 06.2024
General Manager
The Goat
03.2021 - 10.2021
General Manager
Pins Mechanical
01.2016 - 03.2021
Some College (No Degree) - History
Bowling Green State University
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