Tyler Imai
Official Pest Prevention
Riverbank
1
Certification
9
years of professional experience
- Knowledgeable with proven background in field operations and client management. Successfully facilitated on-site assessments that led to improved client satisfaction and operational efficiency. Demonstrating strategic problem-solving and effective communication skills
- Experienced with client-focused field operations and relationship management. Utilizes strategic planning and on-site assessment to enhance client satisfaction and operational success, While being versatile and flexible with scheduling.
- Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Work History
Branch 2 Field Representative
1 Year 9 Months- In my first year and a half at Official Pest Prevention, I have achieved an Applicator License, as well as a Branch 2 Field Rep license. I am in process of achieving a QAL Certification, with many more certificates to follow.
- Responsible for demonstrating value to our accounts, providing flawless execution, knowledge and strategic resolutions with the problems our accounts experience.
- I persistently enlist new accounts, save accounts and consistently generate revenue by word of mouth, making suggestions and communicating.
- I follow all guidelines of the county’s rules and regulations, regarding application, fumigation and non-toxic integrated pest management, keeping a safe and clean environment on the field.
Parts Specialist
2 Years 5 Months- Responsible for inventory movement / value, shipping and receiving, organization on special ordered parts and location of each part number with an overall inventory worth $650,000-$1,500,000.
- Proficient in all areas of logistics, ensuring all aspects of repair orders are completed and dealt with exceedingly to our customer service promises and corporate guidelines.
- The ability to bill out and physically build orders using dealer connect and dealer track, ensuring the highest level of efficiency for the repair shop.
- Providing close attention for parts under warranty / core values, ensuring location and availability, in case the manufacturer recalls a part or the potential for remanufacture opportunities.
Route Driver
4 Years 7 Months- Able to maintain a consistent product knowledge, inventory and communication with the warehouse associates and managers regarding labor hours, orders and policies that have been updated, changed and come into effect.
- Following all standard procedures of CA driving laws, consistently lifting 50+ pounds safely, and providing customer service.
- Able to conduct instructions, suggestions, order summaries and open discrepancies regarding our customer's account.
Education
Education (High school or equivalent)
Skills
Customer service
Forklift operation
Invoice processing
Vehicle operations
Logistics
Pest control
Parts cataloging
Vehicle diagnostics
Warranty administration
Automotive systems
Problem-solving skills
Certification
- Driver's License
- Pest Control License
- Pesticide Applicator's License
Timeline
Branch 2 Field Representative
Official Pest Prevention
11.2024 - CurrentRead More
Parts Specialist
Central Valley Automotive
06.2022 - 11.2024Read More
Route Driver
Daiohs First Choice Services
11.2017 - 06.2022Read More
Enochs High School
Education (High school or equivalent)
Read More