TYLER JACKSON

• Processed insurance verifications and authorizations for seamless patient access to care.
• Managed patient scheduling and appointment coordination to enhance office efficiency.
• Maintained electronic health records compliance while ensuring data accuracy and confidentiality.
• Collaborated with healthcare providers to improve interdepartmental communication and workflow efficiency.
• Streamlined check-in and check-out processes, reducing wait times for patients significantly.

• Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
• Coordinated insurance verification and patient registration processes to ensure smooth patient experiences.
• Assisted in the preparation of medical records for efficient patient check-in and check-out.
• Resolved patient inquiries and concerns professionally, contributing to a welcoming clinic atmosphere.

• Checked in and out patients for medical appointments, ensuring a smooth and efficient process

• Answered phone inquiries and scheduled appointments, providing timely assistance to patients

• Documenting insurance information, personal information, payment methods and other important patient information

• Updating patient files and appointment information accurately

• Contacting insurance companies regarding coverage, preapprovals, billing and other issues

• Processing payments from patients and handling billing issues between patients and insurance companies

• Verifying insurance coverage of each patient
• Processed payments for services not covered by insurance to ensure patient accounts remained current
• Educated patients on insurance coverages to facilitate understanding and resolve queries
• Secured referrals for uninsured patients to access necessary services and maintain care continuity
• Updated patient records to ensure accuracy/keeping records
• Filling out documentation required for billing