Tyler Jacquard
Melrose,MA
Summary
Skilled Tire and Lube Technician, Brake Technician and paint mixer with a proven track record at Sullivan Tire and Auto Service and Home Depot. Excelled in color matching and paint mixing, alongside expertise in vehicle maintenance, enhancing customer satisfaction through meticulous service and problem-solving abilities. Demonstrated proficiency in equipment operation and safety compliance, significantly improving operational efficiency.
Overview
11
11
years of professional experience
Work History
Paint Department Associate
Home Depot
07.2018 - 06.2020
- Demonstrated strong problem-solving skills when faced with challenges like equipment malfunctions or supply shortages.
- Collaborated closely with other departments to execute store-wide initiatives, driving overall customer experience improvement.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
Tire and Lube Technician
Sullivan Tire and Auto Service
03.2014 - 05.2018
- Experience with brake Lathe to correct the thickness of a rotor after issues with vibration or noise problems after a period of heavy brake use.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Tire and Lube Technician
National Tire and Battery
08.2009 - 03.2014
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Suggested additional services to customers in order to meet upsell goals.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Performed alignments with precision, ensuring optimal vehicle handling and reduced tire wear for clients'' vehicles.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Education
ASE Certification - Automotive Mechanics
New England Institute of Technology
East Greenwich, RIHigh School Diploma -
Community Christian Academy
Lowell, MASkills
- Brake Rotor machining with lathe
- Engine cylinder boring
- Equipment operation know-how
- Paint mixing proficiency
Additional Information
Experience with Metal Machining equipment such as lathes, grinders, as well as Engine cylinder boring.
Timeline
Paint Department Associate
Home Depot
07.2018 - 06.2020
Tire and Lube Technician
Sullivan Tire and Auto Service
03.2014 - 05.2018
Tire and Lube Technician
National Tire and Battery
08.2009 - 03.2014
ASE Certification - Automotive Mechanics
New England Institute of Technology
High School Diploma -
Community Christian Academy
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