Tyler Johnson
Lavista,NE
Summary
Dynamic Sales Supervisor with proven expertise at Lowes in team leadership and sales analysis. Adept at enhancing customer satisfaction through effective problem-solving and staff training. Recognized for developing strategies that improved sales performance and fostering a collaborative environment. Committed to driving results and maintaining high standards in customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Lowes
La Vista, NE
03.2024 - Current
- Supervised daily sales operations and ensured team adherence to company policies.
- Trained and mentored new sales associates on product knowledge and customer service.
- Resolved customer inquiries and complaints to enhance overall satisfaction levels.
- Analyzed sales data to identify trends and develop effective strategies for improvement.
- Maintained inventory levels and ordered stock to ensure product availability for customers.
- Conducted regular performance reviews and provided feedback to team members for growth.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Kids Club Associate
Kids Club Kids
Lavista, NE
05.2023 - 03.2024
- Supervised children during playtime, ensuring safety and adherence to rules.
- Collaborated with team members to create a warm, welcoming atmosphere.
- Communicated effectively with parents about children's participation and behavior.
- Led group games that fostered teamwork and social skills among participants.
- Supervised children in the play area at all times to ensure safety regulations were followed.
Grocery Associate
Fareway
Lavista, USA
11.2022 - 05.2023
- Updated signage and merchandise tags with new promotional prices.
- Observed merchandising standards, facing products, and organizing stock on sales floor and in front lanes.
- Built rapport with customers to promote customer service and maintain store standards.
- Reported product shortages or shipping discrepancies to department manager.
- Backed up front-end staff with cashiering assistance during busy customer periods.
Concessions Worker
Twin Creek Cinema
Lavista, USA
11.2021 - 11.2022
- Processed customer orders and payments quickly with efficient register operation.
- Met customer needs by keeping self-serve stations well-stocked with food and supplies.
- Greeted guests, answered menu questions and delivered excellent customer service.
Attractions Attendant ( Seasonal )
Valas Pumpkin Patch
Lavista, USA
10.2020 - 11.2021
- Assisted in daily cleaning, organization and inspection of rides and corresponding equipment.
- Double checked all of guest restraints and safety.
- Responded to emergency situations and promptly reported collisions and accidents to manager.
- Recognized by peers, management and guests for excellence in guest service and performance.
Summer Day Camp Volunteer
Nebraska Humane Society
Lavista, USA
06.2018 - 06.2018
- Kept participants safe with thorough instruction and ongoing monitoring of activities.
- Divided youngsters into teams for sports and activities based on age and ability.
- Enforced consistent camp policies to keep campers safe.
Education
High School -
Papillion LaVista High School
LaVista, Nebraska05.2023
Skills
- Care Management
- Security Control
- Child Supervision
- Customer Service Experience
- Customer relationship management
- Team leadership
- Performance evaluation
- Problem solving
- Sales team assistance
- Staff training
- Sales analysis
Certification
- CNA Certification, Quality Career Pathways, 05/01/23
- Children's Hospital Pediatric CNA Certification, Quality Career Pathways, 05/01/23
- BLS Certification, American Heart Association, 05/01/23
Timeline
Sales Supervisor
Lowes
03.2024 - Current
Kids Club Associate
Kids Club Kids
05.2023 - 03.2024
Grocery Associate
Fareway
11.2022 - 05.2023
Concessions Worker
Twin Creek Cinema
11.2021 - 11.2022
Attractions Attendant ( Seasonal )
Valas Pumpkin Patch
10.2020 - 11.2021
Summer Day Camp Volunteer
Nebraska Humane Society
06.2018 - 06.2018
High School -
Papillion LaVista High School