Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Tyler Jones

Cleveland

Summary

Diligent shift leader and trainer with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.

Overview

6
6
years of professional experience

Work History

Shift Leader

One to One Fitness
01.2025 - Current
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction..
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Host, Busser, Server, To-Go Specialist, Trainer

Olive Garden - Darden Restaurants
08.2019 - Current
  • Facilitated communication between kitchen and front-of-house to streamline service.
  • Enhanced atmosphere with attentive service and personalized attention.
  • Improved guest satisfaction by welcoming visitors and providing exceptional service.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Housekeeper

One To One Fitness
09.2024 - 12.2024
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Promoted to Shift Leader

Education

Bachelor of Arts - Political Science, Spanish

Case Western Reserve University
Cleveland, OH
05-2027

High School Diploma -

H. D. Jacobs High School
Algonquin, IL
05-2023

Skills

  • Positive attitude
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule

Languages

Spanish
English

Affiliations

  • Academic Integrity Board
  • Students for Constitutional Policy
  • Phi Alpha Delta Pre Law Fraternity

Timeline

Shift Leader

One to One Fitness
01.2025 - Current

Housekeeper

One To One Fitness
09.2024 - 12.2024

Host, Busser, Server, To-Go Specialist, Trainer

Olive Garden - Darden Restaurants
08.2019 - Current

Bachelor of Arts - Political Science, Spanish

Case Western Reserve University

High School Diploma -

H. D. Jacobs High School

Similar Profiles

CREATE PROFILE
Tyler Jones