Tyler Jones
Tumwater
Summary
Detail-oriented professional with expertise in customer service and communication. Proven track record in ensuring safety compliance and efficiently resolving maintenance requests. Strong ability to manage multiple tasks while maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Maintenance Tech 1
Multifamily Elites
Tumwater
07.2025 - Current
- Executed plumbing repairs, addressing leaks, clogs, and fixture installations.
- Managed maintenance requests from residents, ensuring prompt communication and support.
- Collaborated with team members to enhance efficiency in larger repair projects.
- Adhered to safety protocols during all maintenance tasks and repairs.
- Conducted routine maintenance on apartment buildings, including plumbing, electrical work, carpentry, and HVAC systems.
- Stocked supplies such as paint, tools, and cleaning products for maintenance tasks.
Merchandiser
Franz
Lynnwood
05.2025 - 07.2025
- Enhanced product visibility and customer engagement through strategic display organization.
- Monitored inventory levels, promptly reporting discrepancies to management.
- Implemented stock rotation practices to ensure product freshness and quality.
- Regularly assessed store shelves for availability, restocking and rotating merchandise as necessary.
Front End Supervisor
Fred Meyer
Bothell
08.2022 - 10.2024
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained new staff on customer service best practices and operational protocols.
- Assisted customers with product inquiries and resolved issues efficiently.
- Coordinated team schedules to optimize staffing during peak hours.
- Responded to customer inquiries via phone and transferred calls to appropriate staff.
- Monitored cash drawers to maintain adequate cash supply for transactions.
- Managed customer complaints, ensuring resolution met satisfaction standards.
- Processed payments and issued receipts, bills, and change accurately.
Education
High School Diploma -
Academy of Career Education
Reno, NV06-2022
Skills
- Customer service
- Schedule coordination
- Problem solving
- Attention to detail
- Effective communication
- Safety compliance
- Time management
Timeline
Maintenance Tech 1
Multifamily Elites
07.2025 - Current
Merchandiser
Franz
05.2025 - 07.2025
Front End Supervisor
Fred Meyer
08.2022 - 10.2024
High School Diploma -
Academy of Career Education