Tyler Jordan
Summary
I'm confident that I'm the right candidate for this job because my diverse background uniquely positions me for success. Working as a security guard has honed my attention to detail and ability to handle high-pressure situations calmly and effectively. My experience in customer service has developed my communication skills and my ability to resolve conflicts diplomatically, ensuring a positive experience for everyone involved. Additionally, my time at a distribution company has given me a solid understanding of logistics and efficiency in a fast-paced environment. These combined skills make me well-suited to excel in this role, bringing a strong work ethic and a comprehensive skill set to the table.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
05.2024 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
Retail Sales Associate Worker
Lowes Distribution Center
10.2023 - 02.2024
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Listened to customer needs and desires to identify and recommend optimal products.
Warehouse Worker
Amazon
09.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Warehouse Worker
Amazon
05.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Warehouse Worker
Amazon
05.2022 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Assisted in receiving, stocking and distribution of merchandise.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Student Worker
Bradley Dining Services
10.2021 - 05.2022
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Observed packing operations to verify conformance to specifications.
Learning Ambassador
Amazon
04.2021 - 08.2021
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Empowered employees to take charge of their learning paths with personalized development plans.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Bachelor of Arts - Graphic Design
Bradley University
Peoria, IL12.2025
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Patrol operations
- Superior customer service
- Customer Engagement
- Stock replenishment
- Store maintenance
- Packaging and Labeling
- Cleaning and Organizing
- Problem-Solving
Certification
- Certified CPR Training - June 7, 2024
Timeline
Security Officer
Allied Universal Security Services
05.2024 - 08.2024
Retail Sales Associate Worker
Lowes Distribution Center
10.2023 - 02.2024
Warehouse Worker
Amazon
09.2023 - 12.2023
Warehouse Worker
Amazon
05.2023 - 08.2023
Warehouse Worker
Amazon
05.2022 - 08.2022
Student Worker
Bradley Dining Services
10.2021 - 05.2022
Learning Ambassador
Amazon
04.2021 - 08.2021
Bachelor of Arts - Graphic Design
Bradley University