Mentored junior team members, fostering team collaboration and enhancing service quality.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Contributed to product knowledge, aiding customers with inquiries and improving their dining experience.
Provided exceptional customer service by attentively listening to guests' concerns and addressing them accordingly.
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant, demonstrating ability to work in a fast-paced environment.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity, demonstrating strong time management and multitasking skills.
Barista
THRIVE Farmers
Atlanta, GA
12.2025 - 05.2026
Crafted high-quality beverages through expert beverage preparation while maintaining exceptional customer service standards.
Provided training & development for new staff on operational procedures and beverage preparation techniques.
Managed inventory & stock management levels, ensuring timely replenishment of coffee and supplies.
Implemented efficient workflow processes to enhance order accuracy and speed.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods, demonstrating strong time management and multitasking skills in a fast-paced environment.
Operations Assistant
Artisans Of Atlanta
Atlanta, GA
12.2024 - 04.2025
Demonstrated strong problem-solving skills in a timely and effective manner, ensuring customer satisfaction.
Managed day-to-day project operations with effective workflow coordination.
Assisted operations manager with planning of routine operations and special projects.
Fostered team collaboration with other departments to ensure smooth operation of daily processes.
Warehouse Worker
Reliable Paper
Acworth, GA
06.2024 - 10.2025
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 80 pounds.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and performing inventory & stock management by rotating stock regularly as required.
Reduced order processing times with streamlined picking, packing, and shipping procedures, demonstrating strong time management skills.
Front of House Member
Chick-fil-A
09.2020 - 03.2026
Delivered exceptional customer service by greeting guests warmly, taking accurate orders, and addressing any inquiries or concerns promptly.
Managed dining area cleanliness & organization, including clearing tables, restocking supplies, and maintaining restrooms, to create a welcoming environment for guests.
Handled customer complaints and issues with professionalism.
Operational experience with BOH responsibilities including dishwashing, sanitation, and food preparation, ensuring food safety & compliance.
Employee Trainer
Chick-fil-A
09.2020 - 03.2026
Conducted comprehensive training & development sessions for new hires, ensuring thorough understanding of operational procedures and customer service standards.
Provided ongoing coaching and mentorship to team members, fostering a culture of continuous improvement and professional growth.
Ensured compliance with all health, safety, and sanitation regulations during training and daily operations, upholding food safety & compliance standards.