Tyler Kazmierczak
Lockport
Overview
9
9
years of professional experience
Work History
Graduate Assistant, Intramurals and Facilities
Kiernan Recreation Center
Niagara University, NY
08.2024 - 05.2026
- Oversaw daily operations, ensuring a safe and welcoming environment for students, faculty, and community members.
- Managed and trained a team of 30-40 student employees, fostering a collaborative work environment focused on excellent customer service and adherence to facility policies.
- Conducted regular facility inspections, identified potential hazards, and implemented risk management protocols to uphold safety standards.
- Oversaw Intramural Sporting Events, along with making game schedules, inputting scores and statistics, reserving playing areas, hiring, training, and scheduling officials and scorekeepers, and marketing for the Intramural events.
- Represented our facility at Open Houses for incoming students, answering questions and explaining the services our department has to offer
Recreation Assistant
Kiernan Recreation Center
Niagara University, NY
08.2020 - 08.2024
- Provided support in daily operations, ensuring safety and compliance with facility regulations.
- Organized recreational activities to enhance community engagement and participation.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Worked game day operations for club and intramural sports, overseeing events and operating the scoreboard
Camp Counselor
Niagara University Youth Summer Camp
Niagara University, NY
06.2023 - 08.2024
- Planned, organized, and supervised daily activities for a group of approximately 35-40 campers, while ensuring their health and safety.
- Certified in CPR, AED/First Aid, as well as Lifeguard Certified for the duration of camp.
- Assist the Director with maintenance of attendance records, inventories, and preparation of reports.
Ticket Sales/Guest Relations Associate
Buffalo Bisons
Buffalo, NY
03.2025 - Current
- Coordinated daily ticket sales operations for group and individual sales using Tickets.com
- Resolved customer ticket issues and inquiries, enhancing overall fan experience
- Facilitated game-day operations by assisting customers at ticket window and Guest Relations booth
Corporate Partnerships Student Intern
Niagara University Athletics
Niagara University, NY
07.2025 - 05.2026
- Assisted the Associate Director of Corporate Partnerships
- Developed relationships with business owners, organizations, and corporate partners to enhance collaboration.
- Assisted in planning and executing sponsor-related events and game day activations for Men’s Hockey and Basketball at the Division I level, contributing to successful partnership engagement.
- Created documents and presentations for Corporate Partners to effectively communicate sponsorship opportunities and brand visibility.
- Assisted in constructing and completing a Yearly Fulfillment Summary for Army ROTC, along with constructing forms for our Kids Club Program.
Game Day Operations Staff Member
Niagara University Athletics
Niagara University, NY
08.2021 - 05.2024
- Assisted teams during games to retrieve equipment and maintain the playing area to keep playerssafe and the game progressing.
- Worked behind the scenes with video, audio, graphics, etc. for ESPN+
Member Service Representative
Crunch Fitness
Niagara Falls, NY
06.2026 - Current
- Assisted members with inquiries and account management, ensuring high levels of customer satisfaction.
- Processed membership applications and renewals efficiently, maintaining accurate records in CRM system.
- Educated members on fitness programs and services, enhancing member engagement and retention rates.
- Collaborated with team to streamline front desk operations, improving workflow efficiency during peak hours.
Customer Service Lead, Interim Scan Coordinator, Scan Clerk
Tops Markets
Lockport, NY
12.2017 - 06.2024
- Train new employees including cashiers, open and close the store, resolve sales and cashier errors
- Scan items in the store to make signage and sales tags, and conducting daily maintenance
- Conduct interviews for potential job candidates
In-Game Promotions Intern
Niagara Power Baseball
Niagara Falls, NY
06.2022 - 08.2022
- Planned in-game activities for fans and assisted with ticket sales, merchandise, & concessions.
- Assisted with before/after game cleanup.
Education
Master of Science - Sport Management
Niagara University
Niagara University, NY05-2026
Bachelor of Science - Business Management, Sports Management
Niagara University
Niagara University, NY05-2024
SKILLS/CERTIFICATIONS
- Technology/Skills Microsoft Office: Word, Excel, PowerPoint
- Google Suite: Docs, Slides, Sheets
- CPR/AED Certification (2020-Present)
- Lifeguard Certification (2021-Present)
Activities/Honors
- Member- Club Baseball, Niagara University (8/21-5/26)
- Member - Sports Management Association (8/21-5/24)
- Awarded Most Outstanding Work Ethic presented by Niagara University Career Services (2025)
Timeline
Member Service Representative
Crunch Fitness
06.2026 - Current
Corporate Partnerships Student Intern
Niagara University Athletics
07.2025 - 05.2026
Ticket Sales/Guest Relations Associate
Buffalo Bisons
03.2025 - Current
Graduate Assistant, Intramurals and Facilities
Kiernan Recreation Center
08.2024 - 05.2026
Camp Counselor
Niagara University Youth Summer Camp
06.2023 - 08.2024
In-Game Promotions Intern
Niagara Power Baseball
06.2022 - 08.2022
Game Day Operations Staff Member
Niagara University Athletics
08.2021 - 05.2024
Recreation Assistant
Kiernan Recreation Center
08.2020 - 08.2024
Customer Service Lead, Interim Scan Coordinator, Scan Clerk
Tops Markets
12.2017 - 06.2024
Bachelor of Science - Business Management, Sports Management
Niagara University
Master of Science - Sport Management
Niagara University