Tyler Kinard
Summary
Seasoned Customer Associate with 2 years of experience dedicated to providing the highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Helping teach coworkers how to proper do their tasks as maintain themselves while doing so.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Publix
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked closely with front-end staff to assist customers.
- processed sales transactions to prevent long customer wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FL08.2023
High School Diploma -
University High School
Orange City, FL05.2022
Skills
- Multi-tasking
- Customer Assistance/ satisfaction
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Communication
- Reliability and punctuality
- Complex Problem-Solving
- Active Listening
- Courteous and professional
- Organization skills
- Conflict resolution
Certification
- Microsoft:
-excel
-word
-powerpoint
Timeline
Customer Service Associate
Publix
07.2022 - Current
Associate of Arts -
Daytona State College
High School Diploma -
University High School
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