Tyler Liddick
IT Operations
Tampa,FL
Summary
Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
IT Computer Operator
Tompkins Financial
Ithaca , NY
2022.03 - 2024.02
- Maintained servers and systems to keep networks fully operational during peak periods.
- Tested new software and hardware prior to deployment.
Monitored system performance to identify potential issues.
Diagnosed and troubleshot hardware, software and network issues. - Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions
- Collaborated with vendors and contracted companies to create interfaces between internal systems and third-party assets.
- Changed and replaced backup tapes regularly and performed detailed server backups.
Operations Manager
Ithaca Beer Company
Ithaca , New York
2015.05 - Current
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 20-member management team with related direct reports
- Assist in all front of house operations including events, bartending, waiting, and catering.
- Extensive knowledge in farm-to-table operations as well as craft beer production.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- 40+ Hours per week
- Salary: $39,000
Northeast Regional Manager
MedSpeed
Ithaca , United States
2014.05 - 2015.05
- Managed 16 medical couriers and 18 fleet vehicles throughout all regions (NY, NJ, OH, MA).
- Developed and instituted the first medical stocking supply operation in Cambridge MA.
- Consistently improved route efficiency and execution.
- Developed a more frequent and in depth monthly client meeting in all areas.
- Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
- 40+ Hours per week
- Salary: $40,000
Education
Bachelor of Science - Animal Science
Cornell University
Ithaca, NY Dec 2008 - Dec 2010
Associate of Science - Applied Science
Tompkins County Community College
Dryden, NY 2005.08 - 2008.05
Skills
Security updates
undefinedVolunteering Activities and Certifications
SCUBA Teaching Assistant October 2018-Present
ASL interpreting 2000-Present
Cornell Raptor Barn July 2009-August 2009
Cheetah Conservation Fund June 2009-July 2009
Timeline
IT Computer Operator
Tompkins Financial
2022.03 - 2024.02
Operations Manager
Ithaca Beer Company
2015.05 - Current
Northeast Regional Manager
MedSpeed
2014.05 - 2015.05
Associate of Science - Applied Science
Tompkins County Community College
2005.08 - 2008.05
Bachelor of Science - Animal Science
Cornell University
Dec 2008 - Dec 2010
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