A self-motivated and driven employee looking to build on career with a great company with a willingness to work hard, learn, and contribute to the team. I am a numbers person, but more importantly, I enjoy solving any problem.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Support Analyst
Pilot Pen Corporation
10.2022 - 01.2024
Formulated 20+ monthly/quarterly reports for all customers
Created and processed thousands of credits/deductions
Maintained budget log
Assisted in Pricing Adjustments and Accruals
Streamlined communication between sales and support teams, resulting in increased efficiency.
Data Entry Clerk
TN Tech, LLC
02.2017 - 05.2022
Trusted to work directly with firm clients and address escalated issues and ensure timely and accurate resolution
Received multiple sources of client financial data and aggregated into standardized firm system
Documented and established streamlined processes for accounting department
Worked with firm owner to create efficiencies using technology, applications and integrating different systems.
Intern
Crosswater Community Church
01.2017 - 11.2017
Volunteered assisting youth pastor with teen ministry
Mentored younger staffers and presented them with issues and elaborated on them in a manner they could understand
Was put in charge of running presentations for services, including formatting and meshing with the flow of the presentation
Proved to be reliable source of ideas for events that the youth group would enjoy.
Team Member
Pieology
04.2016 - 01.2017
Team Member of the Month
Directly interacted with customers on regular basis
Specialized in expo and preparing pizza
Ran register and balanced out at end of shift.
Education
Integrated General Studies -
University of Central Florida
Orlando, FL
08.2022
Skills
Customer service oriented
Proficient in Office suite: PowerPoint, Excel, Word
Comfortable working socially with internal and external customers
Experienced with AS400
Accomplishments
College GPA 3.4
National Honors Society member in High School 3.9 GPA (weighted)
Quality Assurance Manager / Compliance & Regulations at Pilot Pen Corporation of AmericaQuality Assurance Manager / Compliance & Regulations at Pilot Pen Corporation of America