Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tyler llaneta

Woodridge,Illinois

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Sales Porter

Bill Jacobs BMW
Naperville, Illinois
01.2023 - 12.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Built relationships with customers to encourage repeat business.
  • Professionally handled customer complaints.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Established relationships with key clients, while maintaining existing customer base.

Cashier

Home Depot
Woodridge, IL
04.2021 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Lawn Care Worker

Myself
Woodridge, IL
04.2018 - 07.2019
  • Mowed lawns using walk-behind mowers, riding mowers and edgers.
  • Inspected equipment to ensure proper functioning.
  • Watered lawns as needed, including setting up irrigation systems.

Education

High School Diploma -

Downers Grove North High School
Downers Grove, IL
05-2022

Bachelor of Science - Marketing

Ball State University
Muncie Indiana

Skills

  • Goal-Oriented
  • Reading comprehension skills
  • Customer Service
  • Time Management
  • Outgoing Personality
  • Listening Skills
  • Problem-Solving
  • Teamwork and Collaboration
  • Meeting deadlines
  • Reliable and punctual
  • Professional Demeanor

Accomplishments

  • Sportsman ship award (Hockey)
  • Assistant Captain (Leadership)

Timeline

Sales Porter

Bill Jacobs BMW
01.2023 - 12.2024

Cashier

Home Depot
04.2021 - 09.2022

Lawn Care Worker

Myself
04.2018 - 07.2019

High School Diploma -

Downers Grove North High School

Bachelor of Science - Marketing

Ball State University

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Tyler llaneta