Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler MacDonald

Summary

Adept at leading teams and managing HVAC projects, I significantly enhanced client satisfaction and operational efficiency at Capital Air Systems. My expertise in project management and customer relations, coupled with a knack for risk management, ensured the successful completion of both residential and commercial constructions. My leadership also fostered team collaboration and professional development, contributing to a notable improvement in project outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HVAC Project Manager

Capital Air Systems
11.2023 - 11.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, ordered, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.


Major Jobs

  • Cambridge, Natick and Boston Ma Apartment Buildings
  • North Adams, Ma LC Square [Marajuana Cultivation Facility]
  • Framingham, Ma Eversource Pilot Program [Geothermal Retro fits in 24 homes]

HVAC Installer

Capital Air Systems
04.2018 - 11.2023
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
  • Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance


Major Jobs

  • Hanover, Ma Cri-tech Inc
  • North Attleboro, Ma Native Sun Dispensary
  • Pepperell, Ma UMA Flowers [Dispensary]
  • Boston, Allston, Cambridge Apartment Buildings
  • Lowell, Ma Christ Church
  • Hudson, NH Jersey Mikes
  • Ware, Ma Cedar Roots [Dispensary]



HVAC Installer

Unique Indoor Comfort
07.2017 - 02.2018
  • Assembled air ducts, pipes, linesets and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
  • Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
  • Traveled to job sites for scheduled appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.


Jobs

All jobs were swap outs or new install in residential buildings

  • Mini Splits
  • High Velocity
  • Furnaces
  • Air Handlers
  • Condensers
  • Heat Pumps
  • Coils

HVAC Assistant/Installer Helper

Diamond Vic's
02.2015 - 02.2018
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
  • Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
  • Maintained safe work environments by adhering to strict safety protocols and guidelines.
  • Joined pipes or tubing to refrigerant and water sources to form complete circuit.
  • Demonstrated adaptability by working on a wide variety of HVAC systems across residential and commercial settings.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Installed new equipment in multiple customer locations.
  • Set up ladders and other access equipment.
  • Maintained tools and equipment in good working condition.
  • Operated variety of power tools and hand tools.
  • Reduced material waste by carefully following installation plans and instructions from lead installers.


Major Jobs

  • Beverly, Ma YMCA
  • Boston, Ma Backlash Brewery
  • Beverly, Ma Endicott College Locker room and weightlifting Facility for Baseball and Softball

Education

High School Diploma -

North Middlesex Regional HighSchool
Townsend, MA
06-2014

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Customer relations
  • Risk management
  • Project scope
  • Residential construction
  • Commercial construction experience
  • HVAC systems
  • Coaching and mentoring

Certification

  • OSHA Certified
  • Massachusetts Driver's License

Timeline

HVAC Project Manager

Capital Air Systems
11.2023 - 11.2024

HVAC Installer

Capital Air Systems
04.2018 - 11.2023

HVAC Installer

Unique Indoor Comfort
07.2017 - 02.2018

HVAC Assistant/Installer Helper

Diamond Vic's
02.2015 - 02.2018

High School Diploma -

North Middlesex Regional HighSchool
Tyler MacDonald