TYLER MACK
Fort Worth,TX
Summary
Experienced leader/coach with a track record of achieving operational excellence in warehouse settings. Employing a positive and engaged leadership style, fosters a collaborative environment that prioritizes the needs of customers. Consistently meeting or exceeding customer and company Key Performance Indicator (KPI) expectations, proven ability to drive success and deliver results.
Overview
12
12
years of professional experience
Work History
Warehouse Operations Supervisor
Albertsons
04.2024 - 11.2024
- Attained proficiency with supervising all aspects of warehouse operations
- Responsible for leading up to 60 associates daily utilizing a collaborative Customer first approach
- Ensure shipment accuracy through load verification and random audits of assembled orders
- Maintain inventory control to include daily cycle counts, systematic discrepancy research and Associate follow up
- Optimize productivity through effective planning, providing clear direction and engaged leadership
Warehouse Supervisor
Enstall Renewable Energy
05.2023 - 01.2024
- Plan and oversee all warehouse operations to include receiving, stocking, shipping and inventory control
- Collaborate with corporate facility manager to ensure facility and MHE maintenance requirements are met
- Daily management utilizing technology applications Dynamics 365 F&O and Power Platform
- Participated in power app
- Development to build integration, automation and optimization for supply chain and warehouse business needs
- Help implement an ESG initiative ISO14001
- Facilitate daily ISO calls between all warehouse location leads and the corporate customer service team to ensure that effective communication and planning occurs in support of execution excellence for our customers
- Provide inventory control support to sister warehouses including a 3PL managed site on the east coast
- Proficient in all Microsoft Office applications
Fulfillment Supervisor
The RealReal
08.2022 - 04.2023
- Manage three departments including product assembly, sorting orders and shipping to customers/cosigners
- Responsible for overseeing 65-100 associates and up to 10-35 temporary support help on a daily basis
- Development and promotability of department leads, oversight of entry level associate hiring
- Ensured daily KPI production goals were understood by the team and achieved
- Directly engaged in change management during construction of new 3 level pick mod and 10 sorting stations to include the development of applicable operational processes and procedures
Fulfillment Lead (Picking/Sorting)
The RealReal
07.2021 - 08.2022
- Hired one month after opening experiencing the site operational startup
- Provided daily labor production planning
- Reviewed and ensured performance accountability for over 20 associates daily
- Coached and developed potential leadership resulting in the promotions of four entry level associates
Sales Producer
PE Solar
09.2020 - 07.2021
- Oversaw/facilitated customer service on daily basis
- Worked closely with sales closers to ensure best quality system for customers
Distribution Shipping Coordinator
The Kroger Company
03.2018 - 08.2020
- Focused team on the customer experience while achieving performance expectations
- Enthusiastically trained, coached, counseled, encouraged and supervised over 30 associates on a daily basis
- Successfully participated in meetings with upper management to roll out initiatives and procedures designed to achieve benchmarks for production, quality and safety
Distribution Supervisor (Shipping & Receiving)
The Kroger Company
01.2016 - 02.2018
- Scheduled and verified incoming and outgoing shipments to ensure customer standards were met
- Maintained records including shipping logs, receiving logs and daily activity results
- Listened attentively and communicated clearly in successful collaboration with multiple departments
- Oversaw warehouse stocking team to ensure product was properly stored and replenished
Pitcher
Kansas City Royals Organization
08.2012 - 03.2014
- Stayed committed and determined to continuously study and work endlessly in order to attain success
Education
Criminal Justice/Business
New Mexico State University
Las Cruces, NMGraduated -
Cinco Ranch High School
Katy, TX01.2009
Skills
- Shipping and receiving
- Lean principles
- Stock control
- Loading and unloading
- Customer care
- Order picking and processing
- Team coaching
- Safety standards
- Documentation
- Mentoring and training
- Safety oversight
- Property accountability
- Logistics
- Supplies inventory
- Waste controls
- Warehouse auditing
- Planning production
- Warehouse operation oversight
- Daily cycle counting
- Problem-solving abilities
- Multitasking
- Workplace Safety
- Team Leadership
- Warehouse Operations
- Problem Resolution
- Team building
- Labor Management
- Process Improvement
Timeline
Warehouse Operations Supervisor
Albertsons
04.2024 - 11.2024
Warehouse Supervisor
Enstall Renewable Energy
05.2023 - 01.2024
Fulfillment Supervisor
The RealReal
08.2022 - 04.2023
Fulfillment Lead (Picking/Sorting)
The RealReal
07.2021 - 08.2022
Sales Producer
PE Solar
09.2020 - 07.2021
Distribution Shipping Coordinator
The Kroger Company
03.2018 - 08.2020
Distribution Supervisor (Shipping & Receiving)
The Kroger Company
01.2016 - 02.2018
Pitcher
Kansas City Royals Organization
08.2012 - 03.2014
Criminal Justice/Business
New Mexico State University
Graduated -
Cinco Ranch High School
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