Tyler Magazzu
Glassboro
Summary
Over a decade of experience at the intersection of enterprise networking, professional services, marketing, and media production. I bring a creative, systems-level approach to problem-solving, pairing technical depth with clear project leadership to deliver thoughtful, effective solutions for complex client needs.
Overview
10
10
years of professional experience
Work History
SaaS Solutions Engineer
Fishbowl, Inc.
Arlington, VA
10.2024 - Current
- Provided expert support during pre- and post-sales engagements to enhance customer experience with Fishbowl's CRM and restaurant marketing software.
- Facilitated product demonstrations and technical discovery sessions to ensure seamless ERP integration and meet client-specific needs.
- Facilitated customer migrations from rival platforms to bolster confidence and drive adoption through strategic marketing initiatives.
- Provided expert technical advice during proof-of-concept evaluations and onboarding efforts, ensuring seamless integration throughout the sales cycle.
Enterprise Solutions Consultant
Toast, Inc.
Boston, MA
11.2023 - 10.2024
- Served as a trusted technical advisor to account management and enterprise sales teams, enhancing support for Toast's POS hardware and SaaS solutions throughout pre- and post-sales engagements.
- Executed consultative technical discovery and tailored solution design, achieving an average revenue increase of 15% across a diverse client base of 30.
- Established and updated a standardized product demo playbook to enhance internal enablement and ensure adherence to best practices.
- Developed and presented proof-of-concept demonstrations to establish credibility and encourage customer engagement.
Network Solution Architect
ITsavvy
Addison, IL
10.2021 - 11.2023
- Executed pre- and post-sales architectural solutions for enterprise networking, wireless, and security systems.
- Oversaw the design and execution of a custom wireless drive-thru ordering solution, successfully scaling operations to over 600 locations.
- Maintained in-depth proficiency in routing, L2/L3 switching, firewalls, and wireless (Wi-Fi 4G/5G) solutions, ensuring optimal integration of technologies from major vendors such as Cisco, Aruba, Fortinet, Juniper, and Meraki.
- Created detailed technical documentation for clients, focusing on RFP responses, SOWs, bills of materials, network diagrams, and wireless configurations to enhance project clarity.
Technical Sales Engineer
Bandwave Systems LLC
Burlington, NJ
08.2016 - 10.2021
- Spearheaded development of bespoke broadband enterprise security and wireless solutions through effective teamwork with cross-functional teams.
- Coordinated efforts with a nationwide network of vendors and third-party integrators to ensure optimal site readiness and effective infrastructure implementation.
- Conducted comprehensive monitoring of network performance across 2000+ unique endpoint devices to ensure optimal functionality and security.
- Performed detailed market analysis to identify customer preferences and new trends, facilitating the growth of vendor partnerships.
Education
Bachelor of Science - Computer Science
Rowan University
Glassboro, NJ05-2016
Skills
- Strategic thinking
- Customer engagement
- Sales support
- Requirements gathering
- Technical presentations
- Solution design
- Network architecture
- Software troubleshooting
- Verbal and written communication
- Project management
- Data analysis
- JIRA
Timeline
SaaS Solutions Engineer
Fishbowl, Inc.
10.2024 - Current
Enterprise Solutions Consultant
Toast, Inc.
11.2023 - 10.2024
Network Solution Architect
ITsavvy
10.2021 - 11.2023
Technical Sales Engineer
Bandwave Systems LLC
08.2016 - 10.2021
Bachelor of Science - Computer Science
Rowan University