Tyler Mahoney
Manager Assistant
El Mirage,Arizona
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service and memorable experience.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic training professional successful at developing training plans and supplementary materials to help staff excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
9
9
years of professional experience
Work History
Manager Assistant, Bartender, Server, Trainer
Uptown Alley
Surprise, AZ
02.2014 - 03.2022
- Front of house lead and Co-trainer of all front of house positions including 30 to 50 employees depending on season.
- Pivotal role in enhancing training programs in key front of house positions created using job knowledge to ensure maximum efficiency.
- Areas of responsibility included: department scheduling, inventory management, consistent maintenance of COGS on weekly basis meeting and exceeding expected budget goal.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted weekly inventory count to keep bar and drink supplies stocked.
- Organized and purchased game floor retail inventory with current and popular merchandise to maintain sales and appeal to new and regular guest clientele.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights and weekends.
Subway - Team Lead
Subway
Surprise, AZ
01.2013 - 02.2014
- Assisted in managing schedules, inventory control as well as product restock.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Continuously checked products for quality assurance according to strict guidelines.
Education
Diploma -
Valley Vista High School
Surprise, AZ 08.2007 - 05.2011
Skills
Microsoft Word and Excel
undefinedTimeline
Manager Assistant, Bartender, Server, Trainer
Uptown Alley
02.2014 - 03.2022
Subway - Team Lead
Subway
01.2013 - 02.2014
Diploma -
Valley Vista High School
08.2007 - 05.2011
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