Tyler Maki
Pewaukee
Summary
A proactive and devoted individual with experience working at Target ensuring customer service and problem solving. Proven success in enhancing guest satisfaction and loyalty through excellent communication. Has proven cash handling ability and always assists customers personally and in a timely manner.
Overview
5
5
years of professional experience
Work History
Fast Food Cook
McDonald's
08.2020 - 01.2021
- Performed in a fast-paced space with a sense of urgency to serve guests in a quick and efficient manner.
- Restocked inventory and ingredients in the kitchen area to ensure everything ran efficiently.
- Packed, arranged and labeled stock of ingredients, while storing them correctly to temperature.
- Cooked food items on grills, fryers and ovens.
- Practiced appropriate safety and sanitation procedures.
Guest Advocate
Target
04.2022 - Current
- Provided prompt service to meet customer needs.
- Responded positively and proactively to rapid change.
- Identified and corrected inaccuracies and errors in customer accounts.
- Responded quickly to inquiries and complaints from customers.
- Responded to customer requests, providing excellent support with customized recommendations to meet needs.
- Improved customer retention rates by creating and offering select discount options.
Education
High School Diploma -
Pewaukee Highschool
Pewaukee, WI06-2023
No Degree - Biology
University of Wisconsin-Platteville
Platteville, WIPursuing Undergraduate - Marketing
University of Wisconsin, Whitewater
Whitewater, WI12-2027
Skills
- Loyalty promotion
- Guest relations
- Cash handling experience
- Customer service
- Flexible schedule
- Exceptional communication
- Complaint handling
Timeline
Guest Advocate
Target
04.2022 - Current
Fast Food Cook
McDonald's
08.2020 - 01.2021
High School Diploma -
Pewaukee Highschool
No Degree - Biology
University of Wisconsin-Platteville
Pursuing Undergraduate - Marketing
University of Wisconsin, Whitewater
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