Tyler Malone
Lansing
Summary
Meticulous with advanced accounting, mathematical and software experience as well as great customer service skills. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent, and focused professional looking to be an asset to your company.
Overview
7
7
years of professional experience
Work History
HomeHelp Financial Department
State of Michigan
2651 Coolidge Rd, Suite 200 East Lansing MI 48823
10.2024 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Team Coach
Kiki's Gymnastics
1161 E Clark Rd, Suite 330, Dewitt MI 48820
08.2021 - Current
- Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts.
- Communicated effectively with event organizers, judges, and other officials to ensure a smooth experience for athletes at each competition.
- Advised athletes on goal setting methods, helping them focus on achievable objectives while striving for personal growth within the sport.
- Mentored assistant coaches in coaching philosophy implementation fostering consistency across all levels of competitive gymnastics instruction.
Leasing Agent
Hunter Lansing Properties
4915 Belle Chase Blvd, Lansing MI 48910
08.2024 - 03.2025
- Prepared lease agreements with clear terms to prevent misunderstandings.
- Enhanced tenant satisfaction by addressing concerns and providing timely solutions.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Impound Manager
Burns National LLC
5132 37th Ave, Hudsonville, MI 49426
01.2018 - 03.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Located hard-to-find individuals by utilizing various databases and online resources.
- Exercised discretion in handling sensitive information, maintaining confidentiality at all times during investigations.
Education
Associate of Business Administration - Business
Lake Michigan College
Benton Harbor05-2015
High School Diploma -
Hopkins High School
Hopkins, MI05-2012
Skills
- Microsoft dynamics 365
- 110 WPM
- Excellent communication skills
- Excellent problem solving skills
- Great at multi-tasking
Timeline
HomeHelp Financial Department
State of Michigan
10.2024 - Current
Leasing Agent
Hunter Lansing Properties
08.2024 - 03.2025
Team Coach
Kiki's Gymnastics
08.2021 - Current
Impound Manager
Burns National LLC
01.2018 - 03.2021
Associate of Business Administration - Business
Lake Michigan College
High School Diploma -
Hopkins High School