Organized and dependable coworker aiming to be successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retreats Director
YMCA of Honolulu Camp Erdman
05.2018 - Current
Cultivated a positive work culture among staff members by fostering open communication channels and valuing employee input on decision-making processes.
Improved guest satisfaction by providing exceptional hospitality and customer service during retreats.
Managed budgets carefully to maintain financial stability while offering competitive pricing for participants in various income brackets.
Restaurant Waiter
BRQ Seafood & BBQ Restaurant
09.2018 - 03.2021
Communicate with kitchen staff to effectively expedite food to customers
Manage a section of five tables with the potential for 25 guests at a time
Train new wait staff on proper technique and BRQ protocol.
Maintained clean and organized dining areas for optimal guest experience.
Assistant manager
Fresh Pickens Produce Market
08.2012 - 07.2015
Navigating and sustaining high volumes of customers to ensure market quality and customer satisfaction during high levels of stress
Led many teams on busy shifts that start at 5 AM and end in the evening
Completed 18-wheeler 'mixers' in less than 2 hours.
Education
Bachelor of Science - International Trade & Finance
Louisiana State University (LSU)
Baton Rouge, Louisiana
05.2020
Bachelor of Arts - Spanish language
Louisiana State University (LSU)
Baton Rouge, Louisiana
05.2020
Associate of Arts - Business administration
Baton Rouge Community College
Baton Rouge, Louisiana
05.2017
Skills
Spanish proficiency reading and writing
Second Language Acquisition
Experience working face to face with clients to ensure proper needs are met on a consistent basis
Leadership experience on various types of projects including managing human resources in order to most efficiently complete tasks in an effective manner
Certification
CPR/First-Aid
Oxygen administration
Languages
Spanish
Professional Working
Timeline
Restaurant Waiter
BRQ Seafood & BBQ Restaurant
09.2018 - 03.2021
Retreats Director
YMCA of Honolulu Camp Erdman
05.2018 - Current
Assistant manager
Fresh Pickens Produce Market
08.2012 - 07.2015
Bachelor of Science - International Trade & Finance