Tyler Marion
Omaha,NE
Summary
Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. To seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Financial Services Representative
TD Ameritrade
Omaha, NE
02.2020 - 11.2021
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Discussed financial options with clients and provided informed suggestions.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Identified customer financial service needs to prepare proposals and sell services.
Manager
Jimmy John's
Omaha, Neb
01.2018 - 02.2020
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Trained and guided team members to maintain high productivity and performance metrics
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand while also trying to maintain labor costs
- Reviewed and approved employee schedules and timesheets
- Tracked food production levels, meal counts and supply costs
- Maintained current knowledge of all facets of operations
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day
- Cross-trained existing employees in order to maximize team performance
Theater Crew
AMC
Omaha, Neb
12.2017 - 01.2018
- Ensured that filming locations were kept clean and organized at all times.
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Customer Service Cashier
Family Fare
Omaha, NE
07.2015 - 12.2017
- Handled approximately 100 daily credit and cash transactions for customers with accuracy and speed.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
- Maintained reports of transactions and greeted customers when entering and leaving theestablishment.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Sandwich Artist
Subway
Omaha, NE
03.2015 - 03.2015
- Assisted customers in choosing menu items by providing food complementing information
- Promoted customer loyalty by efficiently handling food and service complaints
- Checked completed orders for accuracy and bagged meals for easy carrying
- Efficiently prepared sandwiches and other menu items for guests
Crew Member
Mcdonalds Corp.
Omaha, NE
07.2014 - 10.2014
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Cooked batches of food according to standard recipes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Omaha North Magnet High School
Omaha, NEBusiness Administration
Iowa Western Community College
Council Bluffs, IASkills
Strategic planningundefined
Timeline
Financial Services Representative
TD Ameritrade
02.2020 - 11.2021
Manager
Jimmy John's
01.2018 - 02.2020
Theater Crew
AMC
12.2017 - 01.2018
Customer Service Cashier
Family Fare
07.2015 - 12.2017
Sandwich Artist
Subway
03.2015 - 03.2015
Crew Member
Mcdonalds Corp.
07.2014 - 10.2014
High School Diploma -
Omaha North Magnet High School
Business Administration
Iowa Western Community College
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