Tyler Mata

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Communicating order details to the kitchen staff
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.

• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Bussed and reset tables to keep dining room and work areas clean.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

As a Barback for Sidecar I learned many skills, I was in charge of,

• Keeping bartenders station clean, organized and glasses spotless.
• Restocked ice, liquors and beer.

In front of house I bussed/served,

• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.