Tyler McCall
Spring Hill,FL
Summary
Offers strong relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Owner/Operator Truck Driver
Self/ Aloha Transport Llc
2020.03 - Current
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues with truck and trailer.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed day-to-day business operations, including fielding calls, and making sure every delivery was up to the standard of the customer.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Manager
Zachs Auto Repair & Performance
2016.01 - 2020.02
- Brought new vendors to the facility from previous experiences.
- Maximized performance by monitoring daily activities and making changes where needed, such as increases in pricing, advertising on social media platforms, and targeting specific vehicles.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
Lutz Truck And Jeep Accessories
2015.03 - 2015.12
- Accomplished multiple tasks within established timeframes including increasing sales 150%.
- Onboarded new employees with training and skills to complete pertinent tasks.
- Handled everything from phone calls to stocking the store, ordering parts and installing said parts.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Also implemented advertising on social media platforms.
Sales Associate
Elder Ford Of Tampa
2014.09 - 2015.01
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other dealerships.
- Answered customer questions regarding options, accessories and proper care for their new vehicle.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Jaguar Of Tampa
2014.05 - 2014.08
- Completed deals and organized product deliveries to meet customer needs.
- Tracked stock across dealerships using company inventory management software.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding different options, accessories and proper care for Jaguar luxury vehicles.
Customer Service Representative
MyMatrixx
2013.03 - 2014.05
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer issues within the system to make sure they could always get the prescriptions they needed for their workers comp claims.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Field Service Technician
Basin Concrete-trucking & Rental
2012.01 - 2012.12
- Installed new equipment and completed routine maintenance for all the rental equipment in the field.
- Completed partial dismantling of equipment to quickly repair or replace defective components and restore functionality on-site.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries and maintain OSHA certification in field.
- Attended safety courses regularly to be able to service the equipment on oil rigs for large companies such as BP.
Sales Associate
University Chevrolet
2010.03 - 2011.10
- Prepared vehicles for sales by pricing and tagging items for specific events.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other dealers.
- Answered customer questions regarding financing, accessories and proper care for specific vehicles.
- Engaged with customers to effectively build rapport and lasting relationships to get, and keep the brand rolling.
Education
Fire Science - Fire Science
04.2008
High School Diploma -
05.2007
Skills
- Inquiry Response
- Customer Relations
- Analytical Approach
- Equipment Configuration
- Supply Chain Improvement
- Cargo Security
- Dependable and Cooperative
- Customer Experience
- Towing Vehicles
- Logistics Planning
- Mechanical Maintenance
- Emergency Roadside Repairs
Timeline
Owner/Operator Truck Driver - Self/ Aloha Transport Llc
2020.03 - Current
Manager - Zachs Auto Repair & Performance
2016.01 - 2020.02
Manager - Lutz Truck And Jeep Accessories
2015.03 - 2015.12
Sales Associate - Elder Ford Of Tampa
2014.09 - 2015.01
Sales Associate - Jaguar Of Tampa
2014.05 - 2014.08
Customer Service Representative - MyMatrixx
2013.03 - 2014.05
Field Service Technician - Basin Concrete-trucking & Rental
2012.01 - 2012.12
Sales Associate - University Chevrolet
2010.03 - 2011.10
Hillsborough Community College - Fire Science , Fire Science
Vivian Gaither High School - High School Diploma,
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