Overview
Work History
Education
Skills
Timeline
Generic

Tyler McCarley

New Braunfels,TX

Overview

5
5
years of professional experience

Work History

Customer Care Ll

HD Supply
03.2023 - Current
  • Assisted Customers with placing orders and checking order status
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • As a solutions rep , i take escalated calls and assist the customer with a 1 call resolution
  • Assisted in floor walking and training new hires with any questions they had
  • Top 15 ad seller across all 4 sites for the past 3 periods

Patient Sitter

Christus Santa Rosa Hospital
02.2021 - 07.2023
  • Developed a report before shift to create safe and trusting environment for care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Assisted disabled clients to support independence and well-being
  • Stock & Clean room as as patients were discharged
  • Answered phone calls/call lights and assisted with what was needed

Cashier

Zaxbys
09.2019 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Bag groceries with all the condiments requested
  • Restocked and organized merchandise in front lanes.
  • From time to time , would assist in cooking in the back during rush hour

Team Leader

Whataburger
09.2020 - 02.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Helped in areas that were getting behind
  • Had a flexible shift (overnight and day) to accommodate to availability needs

Sacker

Market Street
06.2018 - 08.2019
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Assisted with maintaining clean and organized store appearance.
  • Maintained customer satisfaction by assisting with carrying out goods.

Education

High School Diploma -

Frenship High School
Wolfforth, TX
05.2019

Skills

  • Maintaining Clean Work Areas
  • Customer Experience Improvement
  • Creative Thinking
  • Goal Oriented
  • Training experience
  • Leader
  • Open to Learning more

Timeline

Customer Care Ll

HD Supply
03.2023 - Current

Patient Sitter

Christus Santa Rosa Hospital
02.2021 - 07.2023

Team Leader

Whataburger
09.2020 - 02.2021

Cashier

Zaxbys
09.2019 - 07.2023

Sacker

Market Street
06.2018 - 08.2019

High School Diploma -

Frenship High School

Similar Profiles

CREATE PROFILE
Tyler McCarley