Summary
Overview
Work History
Education
Skills
NCCER
Timeline
Generic

Tyler McCormick

Reading,PA

Summary

Dynamic Customer Service Supervisor at Tri-Boba, LLC, adept at enhancing customer satisfaction through effective complaint resolution and team training. Successfully mentored new hires, fostering a culture of excellence. Skilled in performance monitoring and development, driving continuous improvement in service quality and team engagement.

Overview

3
3
years of professional experience

Work History

Customer Service Supervisor

Tri-Boba, LLC
04.2022 - Current
  • Supervised daily operations, ensuring high-quality customer service standards were consistently met.
  • Trained and mentored new team members on company policies and effective customer interaction techniques.
  • Developed and implemented strategies to resolve customer complaints efficiently, enhancing overall satisfaction.
  • Monitored team performance metrics, identifying areas for improvement and facilitating skill development sessions.

Education

Electrical Diploma - Electrician Program

Berks Technical Insititue
Wyomissing, PA
06-2025

High School Diploma -

The Hill Top Preparatory School
Rosemont, PA
06-2024

Skills

  • Customer service
  • New hire training

NCCER

#29981897

Continued certifications in progress

Timeline

Customer Service Supervisor

Tri-Boba, LLC
04.2022 - Current

Electrical Diploma - Electrician Program

Berks Technical Insititue

High School Diploma -

The Hill Top Preparatory School

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