Tyler McCoy
Winthrop,MA
Summary
Pursuing full-time stylist position that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Victoria's Secret & PINK
05.2024 - Current
- Assist in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborate with team members to meet and exceed monthly sales targets consistently.
- Promote special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increase sales revenue through effective product recommendations tailored to individual customers.
Professional Pet Stylist
PetSmart
01.2021 - Current
- Develop strong relationships with customers, resulting in repeat business and positive referrals.
- Manage difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
- Maintain a clean and hygienic workspace, ensuring the health, safety and comfort of pets during the grooming process.
- Conduct thorough consultations with pet owners to determine their specific grooming requirements and expectations.
- Monitor animals for behavioral problems and signs of health issues and communicate concerns to owners.
- Understand body language and verbal cues of pets and react accordingly to ensure safety of both groomer and pet.
- Contribute to client retention by consistently providing outstanding customer service to both clients and pets.
Retail Sales Associate
American Eagle Outfitters, Inc
11.2019 - 01.2021
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
Skills
- Customer Service
- Time Management
- Reliability and punctuality
- Product Recommendations
- Independent judgement
- Upselling strategies
- Attention to Detail
- Problem-Solving
Timeline
Retail Sales Associate
Victoria's Secret & PINK
05.2024 - Current
Professional Pet Stylist
PetSmart
01.2021 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
11.2019 - 01.2021
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