Tyler McDonnell
Worcester,MA
Summary
Highly motivated and results-driven professional with a proven track record in sales and customer service. Over five years of experience in the retail industry, consistently exceeding sales targets and receiving recognition for exceptional customer satisfaction ratings. Strong interpersonal skills enable effective relationship building and maintenance with clients, leading to repeat business and increased revenue for employers. Seeking a challenging sales role to utilize expertise in driving business growth and delivering outstanding results.
Overview
9
9
years of professional experience
Work History
Sales Associate Specialist
Bob's Discount Furniture
03.2024 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Associate
Jordan's Furniture
08.2021 - 01.2022
- Among the top sales associates at large furniture retailer
- High closing percentage, upselling, creating return customers
- Extensive product knowledge and excellent customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Rotmans Furniture
08.2018 - 08.2021
- $2.8 Million in sales since 2018
- Extensive knowledge of thousands of products and brands
- Excellent customer service and communication skills
Service Writer
Patrick Volkswagen
02.2016 - 03.2018
- Initiated automotive services by ascertaining performance problems
- Developed estimates by costing materials, supplies and labor
- Maintained rapport with customers by explaining costs and services
Education
Business Management - 2 years of study towards a Business Management degree
University of South Florida Manatee
Bradenton, FL06.2007
High School -
Wachusett Regional High School
Holden, MA05.2000
Skills
- Quality Focus
- Problem Solving
- Product Knowledge
- Customer Service
- Communication
- Teamwork
- Attention to Detail
- Adaptability
- Eciency
- Leadership
Timeline
Sales Associate Specialist
Bob's Discount Furniture
03.2024 - Current
Sales Associate
Jordan's Furniture
08.2021 - 01.2022
Sales Associate
Rotmans Furniture
08.2018 - 08.2021
Service Writer
Patrick Volkswagen
02.2016 - 03.2018
High School -
Wachusett Regional High School
Business Management - 2 years of study towards a Business Management degree
University of South Florida Manatee
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