Dynamic professional with a proven track record at Walmart, excelling in customer service supervision and staff training. Recognized for enhancing customer satisfaction through effective problem-solving and active listening. Skilled in stock rotation and time management, consistently achieving operational goals while fostering teamwork and collaboration.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Work History
Merchandiser
Reyes Coca-Cola
Managed product displays to maximize visibility and drive customer engagement.
Collaborated with sales teams to optimize inventory levels and meet demand forecasts.
Conducted regular audits of stock to ensure accuracy and compliance with company standards.
Trained new team members on merchandising best practices and safety protocols.
Created visually appealing layouts that align with brand guidelines and seasonal themes.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Mixer Operator
3 Months
Apple Valley Foods | 04.2026 - Current
Prepared water mixture for incorporation into flour and shortening for pie crust. Sorted quality apple slices for use in pie filling. Assisted other production rooms with various tasks as needed.
Line Runner
1 Year 4 Months
Mrs Gerry's Kitchen | 01.2025 - 05.2026
Operated production line equipment to facilitate smooth workflow and maintain product standards.
Assisted in upholding cleanliness and organization within the work area to enhance safety standards.
Collaborated with team members to achieve daily production goals efficiently.
Monitored inventory levels and communicated discrepancies to support supply management.
Trained new hires on operational procedures and safety protocols to maximize performance.
Supported troubleshooting of machinery issues to reduce downtime during production runs.
Gathered necessary supplies for daily production needs.
Scanned supplies out of inventory to track consumption accurately.
Scanned finished goods into inventory for proper record-keeping.
Operated electric power jack to transport materials efficiently.
Production Supervisor
1 Year 3 Months
Cedar Valley Services | 05.2024 - 08.2025
Loaded and unloaded trucks to support logistics operations. Assisted employees in taking scheduled breaks. Assigned work tasks and monitored progress of pallet movement to staging area.
Machine Operator
2 Years
Hormel Foods | 05.2020 - 05.2022
Assisted in moving bins of pork products at Hormel on the cut scale. Prepared frozen pork, chicken, beef, and turkey for microwave defrosting to be processed into pepperoni. Managed loading and unloading of trucks in the shipping department for four hours.
Customer Service Supervisor
16 Years
Walmart | 07.2010 - 2017
Supervised customer service team, ensuring adherence to company policies and procedures.
Trained staff on effective communication techniques and conflict resolution strategies.
Resolved complex customer inquiries, enhancing overall satisfaction and loyalty.
Analyzed customer feedback to identify trends and implement service improvements.