Tyler McKever
Salesman
7612 WoodKnoll Drive Charlotte ,NC
Summary
Talented merchandising professional well-versed in managing markdowns, special events and seasonal promotions. Effective at moving stock, replenishing shelves and adjusting displays with efficiency and accuracy to meet challenging objectives. Well-versed in operating forklift, reach lift and order picker. Successful at wrapping, loading and staging orders to be shipped. Fast learner accustomed to prolonged physical labor to meet tight deadlines.
Overview
6
6
years of professional experience
Work History
Sales Associate Team Leader (Key Holder)
Perfumania
Charlotte, NC
09.2022 - Current
- Used technology resources to assist customers in locating and selecting items.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Collected payments and provided accurate change.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Increased purchase amounts by cross-selling with similar products.
- Assessed customer needs to provide assistance and information on product features.
- Met merchandise processing standards and maintained organized and accessible work area.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
Warehouse Worker (temp-full Time)
Glenmark Pharmaceuticals
Charlotte, NC
03.2021 - 06.2022
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Employed first-in first-out protocols to reduce waste.
- Unloaded cargo from trucks with mechanized equipment.
- Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from different warehouse locations.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Managed warehouse system updates to increase productivity and reduce errors.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Loaded perishable goods into environmentally controlled trucks.
Route Sales Representative/Driver Helper
Cintas
Charlotte , NC
11.2021 - 03.2022
- Avoided delivery delays by carefully planning best routes with GPS.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Promoted positive relationships with customers to maintain consistent sales.
- Loaded, balanced and secured product to safely transport goods.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Inspected truck for defects and safe operating condition before, during and after trips.
Merchandise Associate
Lowes
Charlotte, NC
01.2019 - 03.2020
- Managed visual displays for vendors companies to drive exposure and increase revenue.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
- Placed prices and descriptive signage to enhance displays and promote items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Improved operations by working with team members and customers to find workable solutions.
Customer Service Associate
Home Depot
Charlotte, NC
04.2017 - 10.2018
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding Product needs, addressing concerns.
- Shared detailed information regarding product and service options to help customers make decisions.
- Achieved top satisfaction, retention and referral rankings on consistent basis.
- Transported, loaded, unloaded and stacked materials.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2015
Some College (No Degree) -
Central Piedmont Community College
Charlotte, NCSkills
- Markdowns expertise
- Sales abilities
- Product placements
- Marketing knowledge
- Retail experience
- Restocking processes
- Sales Techniques
- Signage updates
- Pricing standards
- Marketing Techniques
- Visual displays
- Floor set design
- Display resetting
- In-store support
- Retail buying
- Materials movement
- Warehouse best practices
- Certified forklift operator
- Equipment operations
- Safety awareness
- Loading and unloading
- Warehouse picking
- Material handling
- Certified Pallet Jack Operator
- Business problem solutions
- Route management
- Skilled forklift operator
- Customer Service
- Microsoft Word
- Microsoft Excel
- Materials handling and transport
- Warehouse operations
- Able to lift and carry 50 lbs
- Facilities maintenance
- Computer skills
- Product loading
- Time management
- Decision-making
- Team building
- Data warehousing and analytics
- Efficient data management
- Project documentation
- Material Safety Data Sheets
- Inventory tracking
- RF scanning devices
- Boxing and labeling
- Skilled in SAP
Timeline
Sales Associate Team Leader (Key Holder)
Perfumania
09.2022 - Current
Route Sales Representative/Driver Helper
Cintas
11.2021 - 03.2022
Warehouse Worker (temp-full Time)
Glenmark Pharmaceuticals
03.2021 - 06.2022
Merchandise Associate
Lowes
01.2019 - 03.2020
Customer Service Associate
Home Depot
04.2017 - 10.2018
High School Diploma -
Olympic High School
Some College (No Degree) -
Central Piedmont Community College
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