Tyler Mendelson
Morrisville,North Carolina
Summary
Knowledgeable maintenance professional with proven skills in troubleshooting, diagnosing, and repairing wide-ranging problems. Approximately 5 years of experience in the Multifamily Industry. Experience as a Assistant Service Director. EPA Section 608 Certified (Core, Type-I, -II, and -III), CPO Certified, and Wake County CPO Certified.
Highly motivated Assistant Service Director with 5 years of Multi-Family property experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
ALTA DAVIS WOOD PARTNERS, LLC.
03.2022 - Current
- Maintained a Maintenance Work Order System and generated work orders
- Worked frequently with mechanical, electrical, and plumbing systems to complete knowledgeable inspections and skilled repairs
- Worked primarily as a Assistant Service Director for a lease-up, luxury apartment complex
- Coordinated schedules and assigned work orders to maximize productivity within the service department.
- EPA Section 608 Certification (Core, Type-I,-II, and -III) achieved July 22, 2022.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
MAINTENANCE TECHNICIAN
PARK & MARKET BELL PARTNERS, INC.
08.2021 - 03.2022
- Maintained a Maintenance Work Order System and generated work orders
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Worked frequently with mechanical, electrical, and plumbing systems to complete knowledgeable inspections and skilled repairs
- Worked primarily as a Make-Ready Technician and Maintenance Technician I for a luxury apartment complex.
MAINTENANCE TECHNICIAN
SIX FORKS STATION BELL PARTNERS, INC.
05.2019 - 08.2021
- Maintained a Maintenance Work Order System and generated work orders
- Assisted in completing work orders of various types including, but not limited to: electrical, plumbing, appliances, and make-ready apartments
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel
- Worked primarily as a Make-Ready Technician and General Maintenance Technician for a 40+ year old property.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
ZAMBONI OPERATOR
RALEIGH ICEPLEX
12.2016 - 05.2019
- Maintained accurate records of machine maintenance, repairs, and usage to ensure proper upkeep of equipment.
- Aided in the development of effective schedules for routine Zamboni operations across multiple rinks within a facility.
CUSTOMER SERVICE REPRESENTATIVE - AQUATIC SPECIALIST
PETCO HEALTH AND WELLNESS CO., INC.
11.2017 - 12.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
East Wake High School of Engineering Systems
Wendell, NC06.2014
Skills
- Customer Service focus
- Written and Verbal Communication
- Time Management
- Make-Ready Apartments
- Troubleshooting and Repair
- Preventative and Reparative Maintenance
- Apartment Building General Maintenance
- Grounds Upkeep
- Pool Maintenance (CPO Certified)
- Paperwork Processing
- Microsoft Office
- Technical knowledge
- Service planning
Certification
- EPA Section 608 Certified (Core, Type-I, -II, and -III), 07/22/22
- Wake County Certified Pool Operator (CPO), 05/01/21, 05/01/26
- Certified Pool & Spa Operator (CPO) - Pool & Hot Tub Alliance, 10/01/19, 10/01/24
Timeline
Assistant Service Manager
ALTA DAVIS WOOD PARTNERS, LLC.
03.2022 - Current
MAINTENANCE TECHNICIAN
PARK & MARKET BELL PARTNERS, INC.
08.2021 - 03.2022
MAINTENANCE TECHNICIAN
SIX FORKS STATION BELL PARTNERS, INC.
05.2019 - 08.2021
CUSTOMER SERVICE REPRESENTATIVE - AQUATIC SPECIALIST
PETCO HEALTH AND WELLNESS CO., INC.
11.2017 - 12.2018
ZAMBONI OPERATOR
RALEIGH ICEPLEX
12.2016 - 05.2019
High School Diploma -
East Wake High School of Engineering Systems
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