Summary
Overview
Work History
Education
Languages
Timeline
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Tyler Amory-Moody

Troy,NY

Summary

Experienced in customer service with a strong focus on face-to-face interaction and problem-solving. Proven track record as a reliable Delivery Driver, recognized for high productivity and efficient task execution. Specialized in route planning, time management, and safety compliance, ensuring timely deliveries and customer satisfaction. Strong communication and adaptability skills contribute to seamless delivery operations.

Overview

17
17
years of professional experience

Work History

Delivery Driver

DoodDarh, Uber Eats
Troy, NY
08.2022 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues quickly.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Drove safely in all weather conditions including rain, snow, sleet, and ice.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Ensured accurate completion of all paperwork associated with deliveries.

Rideshare Driver

Uber Driver
Baltimore, MD
08.2015 - 08.2022
  • Communicated with passengers to confirm ride details and provide assistance.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Transported clients in various weather conditions to specified destinations safely and on-time.
  • Assisted passengers with loading and unloading their luggage.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Maintained vehicle cleanliness and performed routine inspections for safety.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Delivery Driver

Postmates Delivery Service
Columbia, MD
01.2012 - 07.2016
  • Delivered food orders promptly to customers using designated routes.
  • Delivered goods in a timely fashion while adhering to speed limits, and other traffic regulations.
  • Notified customers of delays to decrease calls to support.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Ensured accurate completion of all paperwork associated with deliveries.

Mathematics Tutor

Howard Community College
Columbia, MD
08.2010 - 12.2011
  • Coordinated with faculty to align tutoring services with curriculum goals.
  • Engaged students with real-world applications of mathematical concepts in tutoring sessions.
  • Coached students through challenging material with positive reinforcement and encouragement.
  • Explained difficult mathematical concepts using visual aids, manipulatives, and other interactive tools.
  • Tutored freshmen in college-level math courses, coordinating tutoring hours with lab instructors and teachers.

Restaurant Waiter

Martin's Catering Service
Landover, MD
09.2008 - 09.2011
  • Table waiting and food preparation.
  • Provided exceptional service to high volume of daily customers.
  • Handled customer inquiries and resolved issues with professionalism.
  • Took orders accurately, efficiently, and courteously from customers in a timely manner.
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted other staff members when needed such as bussing tables or running food orders to kitchen staff.
  • Received payment by credit card or cash and returned appropriate change to customers.
  • Trained new employees to perform duties.

Education

Mathhematics

Howard Community College
Columbia MD

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Elementary

Timeline

Delivery Driver

DoodDarh, Uber Eats
08.2022 - Current

Rideshare Driver

Uber Driver
08.2015 - 08.2022

Delivery Driver

Postmates Delivery Service
01.2012 - 07.2016

Mathematics Tutor

Howard Community College
08.2010 - 12.2011

Restaurant Waiter

Martin's Catering Service
09.2008 - 09.2011

Mathhematics

Howard Community College

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Tyler Amory-Moody