Jose alcocer-jimenez
Henderson
Summary
Experienced with providing excellent customer service and handling transactions efficiently. Utilizes strong communication skills to interact positively with customers and team members. Knowledge of inventory management and maintaining clean, organized workspace ensures smooth and pleasant customer experience.
Overview
20
20
years of professional experience
Work History
Delivery Driver
DoorDash
01.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Deli Counter Person
Weiss Deli
05.2023 - 05.2025
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
Warehouse Packer
Blazepack
03.2017 - 12.2018
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Online Sales Representative
Self-employeed
02.2011 - 11.2017
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
- Generated detailed sales reports to track performance metrics over time, informing future strategy adjustments as necessary.
Personal Banker
Bank of America
03.2007 - 12.2010
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Stock Room Associate
Marshall Rousso
09.2005 - 10.2006
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
Education
High School Diploma -
UNLV
Las Vegas, NV06-2005
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
Accomplishments
- Generated an average of $1500 in sales each shift.
- Completed an average of 125 sales per day.
Languages
Spanish
Native or Bilingual
Timeline
Deli Counter Person
Weiss Deli
05.2023 - 05.2025
Delivery Driver
DoorDash
01.2019 - Current
Warehouse Packer
Blazepack
03.2017 - 12.2018
Online Sales Representative
Self-employeed
02.2011 - 11.2017
Personal Banker
Bank of America
03.2007 - 12.2010
Stock Room Associate
Marshall Rousso
09.2005 - 10.2006
High School Diploma -
UNLV
Similar Profiles
Jennifer AbdeljabbarJennifer Abdeljabbar
Associate, Project Management Office at DoorDashAssociate, Project Management Office at DoorDash
Dustin WoodDustin Wood
Delivery Driver at DoorDashDelivery Driver at DoorDash
Harry AndersonHarry Anderson
Delivery Driver at DoorDashDelivery Driver at DoorDash
Trecia Bogle-LibirdTrecia Bogle-Libird
Dasher at DoorDashDasher at DoorDash
Scott DetbernerScott Detberner
Pass And Identification Clerk at V2XPass And Identification Clerk at V2X