Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Tyler Murphy

Enfield,CT

Summary

Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.

Overview

2025
2025
years of professional experience

Work History

Student Ambassador Program

Baystate Hospital
  • Springfield, MA
  • Assisted with patients, escorting patients to their destination, talking to them, and getting them food/drinks
  • Assisted the Patient Care Technicians and Nurses

Fleet Service Agent

American Airlines
10.2023 - Current
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.

Ride Operations Supervisor

Six Flags New England
03.2017 - 10.2023
  • Optimized staffing schedules based on anticipated visitor volume, maximizing operational efficiency while minimizing labor costs.
  • Facilitated hiring, training and evaluation of staff.
  • Streamlined office operations by implementing efficient filing systems and workflow processes.

Crew Member

Dunkin’ Donuts
09.2016 - 04.2018
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to record transactions accurately and efficiently.

Education

Bachelor of Arts - Psychological Sciences

University of Connecticut
Storrs, CT
08-2022

Skills

  • Training and Coaching

  • Office Administration

  • Recruitment and Hiring

  • Team Leadership

  • Customer Service

  • Time Management Skills

  • Microsoft Office

  • Computer Skills

Hobbies

  • Traveling
  • Reading
  • Puzzles / Word Puzzles
  • Fitness

Timeline

Fleet Service Agent

American Airlines
10.2023 - Current

Ride Operations Supervisor

Six Flags New England
03.2017 - 10.2023

Crew Member

Dunkin’ Donuts
09.2016 - 04.2018

Student Ambassador Program

Baystate Hospital

Bachelor of Arts - Psychological Sciences

University of Connecticut

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Tyler Murphy