Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tyler Newcomb

RENO,NV

Summary

Resourceful and results-driven Sales and Service Representative with a strong background in banking operations, customer service, and retail leadership. Proven ability to manage branch functions independently, deliver exceptional service, and exceed performance goals. Recognized for generating over $2 million in deposits, leading in consumer loan referrals, and providing excellent team leadership in prior retail roles. Brings strong operational knowledge, client relationship skills, and a growth mindset to every position.

Overview

5
5
years of professional experience

Work History

Sales Service Representative

First Citizens Bank
Reno, NV
07.2024 - Current
  • Sole Sales Service Representative at the branch, ensuring seamless teller functions and client interactions.
  • Ensure compliance with BSA, AML, and KYC regulations while supporting branch audits and operational workflows.
  • Deliver high-quality client service, and identify opportunities for cross-selling and retention.
  • Understand and address clients' financial needs, offering tailored solutions that align with the bank's offerings.
  • Provide informal leadership by coaching junior sales staff, sharing best practices, and contributing to a collaborative branch culture.
  • Generated and retained over $2 million in deposits in the first year through proactive client engagement fraud prevention
  • Awarded Q2 2025 Top Performer for Most Consumer Loan Referrals Booked.

Retail Sales Supervisor

Express
Reno, NV
01.2023 - 06.2024
  • Managed store operations and led a team of associates to meet sales and service goals
  • Oversaw cash management, inventory control, and employee training
  • Handled customer escalations and maintained a positive in-store experience

Retail Sales Lead / Sales Associate

Eddie Bauer
Reno, NV
11.2020 - 07.2022
  • Delivered excellent customer service and applied product knowledge to meet and exceed sales targets
  • As Retail Sales Lead, supervised daily floor operations and coached team members on sales techniques and service standards
  • Assisted with inventory management and visual merchandising to support sales and create an engaging shopping environment

Education

Associate of Business Administration -

Truckee Meadows Community College
Reno, NV
01.2021

Skills

  • Cash Handling & Teller Transactions
  • Multitasking and prioritization
  • New Account Opening & Onboarding
  • Banking Compliance (BSA/AML/KYC)
  • Fraud Detection & Risk Management
  • Cross-Selling & Referral Generation
  • Deposit Growth & Client Retention
  • Customer Relationship Management
  • Operational Support & Audit Readiness
  • Microsoft Office & Banking Software

Awards

  • Q2 2025 Award Winner - Most Consumer Loan Referrals Booked
  • Over $2M in deposits generated and retained in first year at First Citizens Bank

Timeline

Sales Service Representative

First Citizens Bank
07.2024 - Current

Retail Sales Supervisor

Express
01.2023 - 06.2024

Retail Sales Lead / Sales Associate

Eddie Bauer
11.2020 - 07.2022

Associate of Business Administration -

Truckee Meadows Community College

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