Tyler Newman
Asheville
Summary
Detail-oriented content and transcription professional with a proven track record in transcription, content/media review, AI training support, and administrative operations. Expertise includes delivering highly accurate transcripts, captions, and edited content while managing tight deadlines and complex workflows. Proficient in quality assurance, proofreading, media review, and client communication within fast-paced remote and contract environments. Committed to enhancing content quality and operational efficiency through meticulous attention to detail and effective collaboration, ensuring optimal results for every project.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transcriptionist
Freelance and Contract Hiring
Asheville, NC
01.2020 - Current
- Utilized touch typing at an average of 90 WMP with 98% accuracy.
- Utilized excellent organizational skills to manage large volumes of incoming audio and video files for transcription.
- Produced verbatim and clean-read transcripts, closed captions, and formatted documents for video-to-text, audio-to-text, and text-to-text needs such as podcasts, lectures, depositions, dictation, archival documents, and recorded interviews.
- Demonstrated strong attention to detail in order to accurately capture the nuances of conversations during the transcription process.
- Expertly utilized transcription software to ensure the accuracy of notes taken from audio files.
- Maintained strict confidentiality with sensitive information obtained through transcription activities.
- Transcribed reports and dictated material for spelling, grammar, clarity, consistency, and proper medical and/or legal terminology.
- Adhered to style guidelines and consistently met tight deadlines.
AI Training
Contract | Gotch SEO
Asheville, NC
02.2024 - 11.2024
- Transcribe audio and video recordings into clear, accurate, well-formatted and well-structured text.
- Edit and proofread existing documents to ensure proper grammar, punctuation, and accuracy.
- Edit and proofread document changes to ensure proper grammar, punctuation, and accuracy.
- Label speakers and apply timestamps where necessary, ensuring speaker names are accurate.
- Review automated transcripts within AI software to train and improve its accuracy.
- Keep a detailed record of edits made to AI transcripts, recording what type of changes were made and at what timestamp for training purposes.
- Collaboration with cross-functional teams to optimize AI model performance through tailored instructional strategies.
Content/Media Analyst
Private Contract
Asheville, NC
02.2025 - 2025
- Applied strong visual literacy and editorial judgement to analyze visual and written content for narrative flow, continuity, pacing, and composition.
- Reviewed and corrected captions and created descriptive text that aligned with on screen visuals.
- Created detailed written breakdowns and feedback of scenes, production, and actions using appropriate language to aid in improvement and content accuracy.
- Ensured accessibility and documentation standards were met and exceeded.
Personal and Executive Assistant
Asheville, NC
06.2020 - 02.2024
- Answered calls and emails from clients and delivered messages on behalf of executives and responding promptly to clients and vendors.
- Prioritized tasks, keeping diligent track of project timelines and deadlines and keeping clients aware of important engagements.
- Provided administrative support services such as preparing reports, transcribing meeting minutes, and conducting research for various projects.
- Demonstrated composure and flexibility in stressful situations, regardless of competing priorities.
- Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently.
- Developed and maintained filing systems for confidential documents, emails, spreadsheets, and other materials.
- Compiled data from various sources into comprehensive reports for review by executives.
Bartender
Treasure Club
Asheville, NC
05.2017 - 03.2020
- Actively monitored inventory levels to ensure adequate stock was always available, completing requisition sheets, and restocking supplies.
- Exhibited a strong understanding of local, state, and federal laws and regulations pertaining to the role and followed procedures for preventing intoxication or handling intoxicated guests.
- Developed and maintained relationships with customers, upper management, and coworkers.
- Efficiently handled complaints from guests regarding beverages or services rendered.
- Demonstrated expertise in mixing ingredients to prepare cocktails according to recipes and customer requests.
- Consistently showed exemplary multitasking abilities.
- Utilized strong salesmanship skills.
- Collaborated with management team on marketing strategies aimed at increasing revenue.
Sales and Marketing Administrator
Western North Carolina Health Care Magazine and Directory
Asheville, NC
12.2015 - 07.2016
- Gathered clients through existing company networks and built on it through personal and professional networking.
- Kept detailed records of client accounts and utilized CRM software to manage client information efficiently.
- Prepared presentations for internal meetings regarding product launches and promotions.
- Collaborated with designers and copywriters to create engaging visuals for campaigns.
- Analyzed sales data to identify trends and opportunities for improvement.
- Conferred with department heads to plan advertising services and ensure product matches customer specifications.
Marketing and Administrative Supervisor
Market Research Asheville
Asheville, NC
01.2015 - 12.2015
- Assisted in the preparation of financial documents for review by senior management team members.
- Maintained confidentiality regarding all company information while handling sensitive materials with discretion.
- Analyzed data to identify trends or patterns that could be used to improve business processes or operations.
- Facilitated communication between multiple teams within the organization through email updates or phone calls.
- Managed daily operations of the office, including managing personnel issues, budgeting, scheduling meetings, ordering supplies.
- Performed general accounting duties such as preparing invoices, reconciling accounts payable and receivable statements.
- Accurately transcribed audio recordings into written documents while meeting deadlines.
- Analyzed market trends and recommended changes to marketing strategies based on analysis and feedback.
- Prepared reports by collecting analyzing and summarizing data from different sources such as sales figures, consumer surveys.
Education
Associate of Applied Science - Information Technology
Asheville-Buncombe Technical Community College
01-2023
Certification - Information Technology: Front-End Web Development
Asheville-Buncombe Technical Community College
Asheville01-2024
Certification - Medical Billing and Coding
Asheville-Buncombe Technical Community College
01.2024
High School Diploma - undefined
Charles D Owen High School
01.2014
Skills
- Transcription & Captioning
- Content Analysis & Quality Review
- Proofreading & Editorial Accuracy
- Audio/Video-to-Text Processing
- Attention to Detail & Compliance Standards
- Data Organization & Documentation
- Time Management & High-Volume Workflow Handling
- Client Communication & Administrative Coordination
- Content Moderation & Media Analysis
Certification
- Information Technology: Front-End Web Development
- Medical Billing and Coding
- Google Ads Search Certification
- Google Ads Apps Certification
- Google Ads Video Certification
Timeline
Content/Media Analyst
Private Contract
02.2025 - 2025
AI Training
Contract | Gotch SEO
02.2024 - 11.2024
Personal and Executive Assistant
06.2020 - 02.2024
Transcriptionist
Freelance and Contract Hiring
01.2020 - Current
Bartender
Treasure Club
05.2017 - 03.2020
Sales and Marketing Administrator
Western North Carolina Health Care Magazine and Directory
12.2015 - 07.2016
Marketing and Administrative Supervisor
Market Research Asheville
01.2015 - 12.2015
Certification - Medical Billing and Coding
Asheville-Buncombe Technical Community College
High School Diploma - undefined
Charles D Owen High School
Associate of Applied Science - Information Technology
Asheville-Buncombe Technical Community College
Certification - Information Technology: Front-End Web Development
Asheville-Buncombe Technical Community College