Tyler Nickelson
Denton,TX
Summary
Dedicated, hardworking management professional with extensive daily planning and operations experience. Skilled in management, staff training, and customer relations. Motivated to learn, grow, and excel within Southern Glazer's Wine & Spirits.
Overview
16
16
years of professional experience
Work History
Area Sales Manager
Southern Glazer's Wine And Spirits
05.2021 - Current
- Representing FAMILY values.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales consultants.
Assistant General Manager
Wine Fusion Winery
01.2021 - 05.2021
- Management team member
- Responsible for inventory, purchasing and pricing for liquor, beer and wine.
- Managed the front and back of the house staff.
- Ensured guest satisfaction via staff training in all areas of the restaurant and personally taking care of guest.
- Responsible for creating new ways to increase revenue.
- Maintained positive relationships with vendors.
- Assisted with hiring new staff members.
Manager
Winewood Grill
09.2014 - 07.2020
- Management team member ($6M in overall sales).
- Bar Manager: Responsible for inventory, purchasing and pricing for liquor, beer and wine. ($2M in bar sales).
- Strategic planning and execution of daily operations.
- Ensured guest satisfaction via extensive staff training in all areas of the restaurant.
- Responsible for creating and managing staff schedule.
- Entered weekly invoices and turned into corporate office.
- Maintained positive relationships with vendors.
- Assisted with hiring front of house staff.
Server
Uncle Buck's Steakhouse And Brewery
04.2011 - 09.2014
- Lead server: responsible for training and closing
- Effectively manage multiple tables with exceptional service
- Guest satisfaction and retention
Cashier
Tom Thumb
04.2009 - 04.2011
- Customer Service
- Accuracy
- Honesty
- Team Player
Education
Associate of Science - Criminal Justice
North Central Texas College
Corinth05.2015
Skills
Strategic Planning and Execution
Driving Revenue and Profitability
Restaurant Management
Wine and liquor knowledge
Employee/Vendor Relations
Hiring/Training/Coaching
Sales/Marketing
Social Media Marketing
Fluent in Salesforce and Decisions: SG
MS Office/Word/Excel
Timeline
Area Sales Manager
Southern Glazer's Wine And Spirits
05.2021 - Current
Assistant General Manager
Wine Fusion Winery
01.2021 - 05.2021
Manager
Winewood Grill
09.2014 - 07.2020
Server
Uncle Buck's Steakhouse And Brewery
04.2011 - 09.2014
Cashier
Tom Thumb
04.2009 - 04.2011
Associate of Science - Criminal Justice
North Central Texas College
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