Tyler Petko
Buffalo,New York
Summary
A hardworking and driven employee with expert team leadership, planning, and organizational skills built during a still young successful career. Always among the best in customer service and always willing to learn new skills and train others in the ones already known.
Overview
2
2
years of professional experience
Work History
Crew Member
Jim's Steakout
Buffalo, New York
05.2020 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Supported great dining and meal experiences for guests.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Manager
Jim's Steakout
Buffalo, New York
10.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor's of Communication - Communications
University At Buffalo
Buffalo, NY06.2024
Skills
- Managing Reception
- Contract Development and Management
- Issue and Conflict Resolution
- Food and Beverage Management
- Managing Cash Register
- Technical Proficiency
- Managing Employee Relations
- Performance Tracking and Evaluations
- Productivity Performance
What I bring to the table
As stated previously, I'm among the best customer service employees where I'm currently employed. I am always willing to fix problems that may arise with customers or other crew members. Constantly looking to expand my skillset in order to effectively produce within my environment. I love making people satisfied and happy after an experience with me.
Timeline
Manager
Jim's Steakout
10.2021 - Current
Crew Member
Jim's Steakout
05.2020 - Current
Bachelor's of Communication - Communications
University At Buffalo
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