Summary
Overview
Work History
Education
Skills
Timeline
Generic

VALERIE BATTAGLIA

Port Orange,FL

Summary

Friendly and prompt Front Service Clerk with good skills using phone, register and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed customer service skills.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
02.2024 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

FRONT SERVICE CLERK

Coldstone Creamery
01.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines
  • Handled high volume of incoming and outgoing telephone calls and customer orders to meet daily business demand
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills
  • Advised guests about available products and services to meet individual needs
  • Restocked and organized merchandise
  • Helped customers complete purchases, locate items and join reward programs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Server

Clean Eatz Cafe
01.2023 - 12.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Business -

Spruce Creek High School
Port Orange, FL
06.2024

Skills

  • Stockroom Management
  • Managing Multiple Tasks
  • Daily Transactions Review
  • Opening and Closing Skills
  • Telephone Reception
  • Client Rapport-Building

Timeline

Crew Member

McDonald's
02.2024 - Current

Server

Clean Eatz Cafe
01.2023 - 12.2023

FRONT SERVICE CLERK

Coldstone Creamery
01.2022 - Current

Business -

Spruce Creek High School

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VALERIE BATTAGLIA