Summary
Overview
Work History
Education
Skills
Timeline
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Ronald White

Ronald White

Palm Coast,FL

Summary

Skilled HR professional well-versed in setting up and administering all types of benefits plans. Excellent verbal and written communication skills. Hardworking and diligent with a detail-oriented and thorough approach. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald's
12.2023 - Current
    • Trained new team members on procedures, customer service, and sales techniques.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Operated cash register to ring up final bill and process various forms of payment.
    • Became familiar with products to answer questions and make suggestions.
    • Worked well with teammates and accepted coaching from management team.
    • Collaborated with team members to complete orders.
    • Took orders, prepared meals, and collected payments.
    • Cleaned and maintained all areas of restaurant to promote clean image.
    • Stocked shelves to organize aisles in assigned department.
    • Kept food preparation area, equipment, and utensils clean and sanitary.
    • Addressed guest needs, questions, or concerns to create optimum experience onboard.
    • Worked front counter, drive-thru and other areas.
    • Prepared products following restaurant, health, and safety standards and procedures.
    • Accurately operated cash register to process customer payments.
    • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
    • Documented customer orders and conveyed special requests to kitchen staff.

Benefits Administrator

Sagility
05.2021 - 12.2023
  • Reviewed benefits paperwork for accuracy and completeness.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
  • Located providers for employee medical, dental and life.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.
  • Organized and detail-oriented with strong work ethics.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in team environments.

Full-time Sales Lead

Five Below
11.2019 - 05.2021
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system and processed sales and returns.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Cross-trained on different positions to best support team during peak periods.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Checked store shelves and restocked products from inventory in back room.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Hired, trained and guided closers to improve productivity and sales.
  • Collaborated with other managers to deliver consistent leadership across teams.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Interviewed potential participants to determine eligibility.
  • Documented, reported and followed up on discrepancies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Trained, coached, and mentored new sales associates for maximum performance.

Lifeguard

Daytona Lagoon
03.2020 - 10.2020
    • Monitored behaviors for safety violations and took steps to prevent further violations.
    • Kept watch over swimmers to respond quickly to distress situations.
    • Used training and medical supplies to examine injured people and administer first aid.
    • Patrolled to identify anyone needing assistance and offered immediate care.
    • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
    • Maintained neat and clean pool area and clean water.
    • Collaborated closely with team to identify issues and quickest methods for remediation.
    • Observed sections of assigned water zone of responsibility.
    • Cautioned swimmers regarding unsafe practices and safety hazards.
    • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
    • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
    • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
    • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
    • Kept equipment in good working order with frequent inspections and minor repairs.
    • Participated in monthly training courses to stay up-to-date in water rescue techniques.
    • Identified emergency situations or potential drownings and entered water for lifesaving measures.
    • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
    • Attentively monitored swimmers to identify distress.
    • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
    • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Crew Member

McDonald's
11.2018 - 11.2019
    • Wiped down tables and equipment, swept and refilled stock.
    • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
    • Prepared quality products while maintaining portion control and presentation within service goal times.
    • Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
    • Organized and restocked supplies to support operations and team productivity.
    • Packed fast food products in approved containers, cups and bags.
    • Upheld high standards of productivity and quality in operations.
    • Served drinks and prepared specialty beverages.
    • Operated fryers and grills according to instructions to maintain safety and food quality.
    • Maintained consistent quality and high accuracy when preparing identical dishes every day.
    • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
    • Kept stations stocked and ready for use to maximize productivity.
    • Restocked and rotated food products using first-in, first-out method.
    • Seasoned and cooked food according to recipes or personal judgment and experience.
    • Handled waste management duties by properly and safely disposing of all trash at end of shift.
    • Collaborated with team members to promote consistent workflows and deliver food orders on time.
    • Labeled and dated food products for safety.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Trained new team members on procedures, customer service, and sales techniques.

Education

High School Diploma -

Mainland High School
Daytona Beach, FL
05.2020

Skills

  • Stockroom Management
  • Key Account Management
  • Sales program creation
  • Sales closing
  • Retail Merchandising
  • Retail Operations
  • Retail business management
  • Retail management experience
  • Provider Relations
  • Negotiation and Persuasion
  • Engagement activities
  • Policy Implementation
  • Contract Management
  • Team leadership and supervision
  • Vendor Relationship Management
  • Provider relationship management

Timeline

Crew Member

McDonald's
12.2023 - Current

Benefits Administrator

Sagility
05.2021 - 12.2023

Lifeguard

Daytona Lagoon
03.2020 - 10.2020

Full-time Sales Lead

Five Below
11.2019 - 05.2021

Crew Member

McDonald's
11.2018 - 11.2019

High School Diploma -

Mainland High School

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