Tyler Pickrell
Aurora,CO
Summary
Reliable and upbeat Key Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented Content Creator with extensive knowledge of Lightroom, Procreate, Adobe Creative Cloud use and digital marketing. Committed to unique and aesthetically pleasing content with a talent for adapting to changing markets. Successful at posting frequently and using content management systems.
Overview
12
12
years of professional experience
Work History
Key Lead /Social Media Marketing / Content Creator
Xclusive Cannabis
Aurora, CO
07.2022 - Current
- Leading the team through difficult situations while teaching them practical lessons to accelerate their growth individually and throughout the company
- Providing excellent customer service, knowledgeable of products and discussing business with other companies
- Implemented strategies and tactics to grow followers on social media channels.
- Applied current editing and photography tools to tell great stories.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Managed competing deadlines with efficiency.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Accomplished multiple tasks within established timeframes.
Professional Club DJ/ Signed EDM Producer
Zassi MGMT
Aurora, CO
07.2012 - Current
- Providing an excellent dance environment at many clubs and venues around Denver
- Working on sets, reading the crowd and playing tracks that fit the mood! I produce music and I’m currently signed to 8 labels
- I was on the Beatport Top 100 at #6 in Big Room House for my first EP release
- Also made it on Digital Empire VIP Best of 2018 Album with my track ‘Bring the Bass Up’ The following year, I hit #2 in Big Room House with my second EP ‘The One’
- I’ve played multiple venues including Church Nightclub, Temple Nightclub, Tracks Nightclub, Roxy Theater and many more.
- Participated in community events, fundraisers and professionally represented station.
- JPlayed songs fitting station's format and monitored each song's length to avoid dead air.
Lead Designer, Marketing Expert
Furrly Odd, LLC
Denver, CO
07.2020 - 06.2022
- Business that innovates in new apparel designs and wears
- Analyzing marketing trends as well as supplying resources to customers while providing excellent customer service
- Designing new products and working as a team with fellow coworkers within the company
- Holding business meetings that explain marketing trends, demographic and future products while motivating the team.
- Contributed design ideas in early planning stages with customers and project managers.
- Photoshop, Procreate, Lightroom efficient
Mobile Expert
Enjoy Technology
Arvada, CO
08.2019 - 02.2020
- Driving to scheduled visits across metro area delivering products and services
- Maintaining knowledge of newly released devices
- Up-sell additional services and promotions under AT&T to customers while giving personal set up of their devices
- Whether it be activation of their phone or data transfers
- We provide solutions to every customer in every visit.
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
Mobile Expert
T-Mobile
Aurora, CO
03.2018 - 08.2018
- Giving the Customer a great and personal experience! Answering all questions and concerns with confidence and the knowledge they expect from T-Mobile
- Handling large transactions, explaining the differentiation between devices, corresponding EIP plans and contracts
- Handled transactions including credit checks, debit/credit and large cash transactions, keeping all things transparent
- Handled billing situations and general informational questions.
- Performed in-store product demonstrations at assigned events.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Crew Member
Arby’s
Aurora, CO
08.2016 - 02.2018
- Handling food and giving exceptional customer service
- Formally in management training to be promoted to Shift Manager which included being trained in all positions such as cashier
- Communicating with other team members and expressing leadership under rushes and maintaining focus.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Arby’s
Englewood, CO
12.2014 - 07.2015
- Handling food, cash and giving exceptional customer service
- Running all positions that were needed to be covered
- Communicating with other team members and expressing leadership under rushes and maintaining focus.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Rangeview High School
Aurora, COSkills
- Team Oriented
- Highly Adaptive Learner
- Customer Service Proficiency
- Superb Attention To Detail
- Outstanding Interpersonal Skills
- Technological Guru
- Social Media Marketing
- SEO Strategies
- Content Scheduling
- Digital Publishing
- Influencer Collaboration
- Adobe Creative Suite
- Consultative Sales
- Product Knowledge
- Workforce Management
- Financial Management
- Business Development
- Organizational Skills
- Computer Skills
Timeline
Key Lead /Social Media Marketing / Content Creator
Xclusive Cannabis
07.2022 - Current
Lead Designer, Marketing Expert
Furrly Odd, LLC
07.2020 - 06.2022
Mobile Expert
Enjoy Technology
08.2019 - 02.2020
Mobile Expert
T-Mobile
03.2018 - 08.2018
Crew Member
Arby’s
08.2016 - 02.2018
Crew Member
Arby’s
12.2014 - 07.2015
Professional Club DJ/ Signed EDM Producer
Zassi MGMT
07.2012 - Current
High School Diploma -
Rangeview High School