Tyler Piscopiello
Stony Point,NY
Summary
Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction. Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results. Certified fitness professional equipped to enhance client health and performance. Proven track record in designing personalized workout plans, conducting fitness assessments, and providing nutritional guidance. Strong focus on collaboration and adapting to meet client needs. Skilled in motivating clients, demonstrating exercises, and ensuring safety. Reliable and results-driven with passion for fostering positive and energetic environment. Experienced with client-focused fitness training and personalized coaching. Utilizes tailored exercise programs to meet individual goals and improve overall health. Track record of effective communication and motivational techniques, fostering client achievement and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Restore Hyper Wellness
Port Chester, NY
10.2025 - Current
- Streamlined operational processes to enhance service delivery and customer satisfaction.
- Managed over 150-200 membership accounts for recurring payments.
- Increased sales by 19% on first month employment as General Manager and growing.
- Led cross-functional teams in implementing wellness programs and services.
- Developed and monitored performance metrics to ensure operational excellence.
- Managed budget allocation to optimize resource utilization across all locations.
- Fostered a culture of continuous improvement through staff training and development initiatives.
- Established partnerships with local health professionals to expand service offerings effectively.
- Analyzed market trends to inform strategic business decisions and growth opportunities.
- Managed budget implementations, payroll, employee reviews, training, and schedules.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Hyper Wellness Representative
Restore Hyper Wellness
Port Chester, NY
01.2025 - Current
- Evaluate ALL first time clients and customize therapeutic plans combatting pain, inflammation, swelling and other medical conditions related to injuries, chronic illnesses and malnutrition. We recommend membership options to push consistency and follow up with all clients to provide professional care utilizing holistic modalities like: Cryotherapy, Red Light Therapy, Infrared Sauna, & Compression Therapy. Other services include IV Drip Therapy, Intramuscular shots, Mild Hyperbaric Oxygen Therapy and customized facials based on a clients wellness goal.
- Educate clients who are new to these services and make them feel comfortable starting a routine and keep them consistent to drive results for all of our clients.
- Client outreach to provide trust and care to our studio and have clients returning on a consistent basis to understand the importance of resolving any issues whether medical or non-medical.
- Create marketing campaigns for the studio to drive revenue and traffic. Campaigns consist of promotions, offers, and incentives.
- Upselling standard services with add-ons and additional service to promote better wellness routines and consistency.
- Establish collaborations with athletic facilities for all ages. Specifically targeted high school and college athletes and local sports leagues.
Soccer Coach
North Rockland Soccer Association
Thiells, NY
09.2021 - Current
- Fostered team spirit by promoting collaboration and communication among athletes.
- Conducted skill drills to enhance the capabilities and performance of team members.
- Analyzed game strategies to optimize team tactics and improve overall competitiveness.
- Mentored young athletes by providing guidance and support to help them develop their skills.
- Developed training plans that focused on individual athlete growth and team development.
- Coached 10-15 kids ages 6-16 with different skill levels and physical capabilities.
- Fostered teamwork and sportsmanship among players through engaging drills and activities.
- Transitioned recreational players into fully developed travel team players successfully creating multiple travel teams.
Certified Personal Trainer
Titan Fitness Gym
West Haverstraw, NY
01.2020 - Current
- Monitored patients’ progress to ensure adherence to treatment plans and achieve optimal outcomes.
- Led group classes to promote physical activity and foster a supportive community environment.
- Conducted assessments to evaluate fitness levels and identify areas for improvement in clients.
- Developed personalized fitness plans that aligned with clients’ goals and lifestyle preferences.
- Ensured safety protocols were followed during activities to protect clients from injury.
- Provided nutrition guidance to educate clients on healthy eating habits and improve overall wellness.
- Helped clients achieve different wellness goals including: Fat loss, muscle building, athletic performance, acute rehabilitation, injury prevention, and joint health.
Retail Sales Associate
Tractor Supply Co.
Stony Point, NY
09.2019 - 01.2024
- Managed cash handling processes to ensure accurate transactions and balanced registers.
- Implemented effective sales techniques to enhance customer engagement and drive revenue growth.
- Oversaw inventory management to maintain optimal stock levels and streamline supply chain operations.
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
- Executed visual merchandising strategies to create appealing store displays that attracted customer attention.
- Delivered exceptional customer service skills to foster positive relationships and resolve inquiries efficiently.
- Provided quick and efficient customer calls regarding services and store experiences.
- Assisted customers in product selection, providing exceptional service and support.
- Collaborated with team members to create visually appealing merchandise displays.
- Trained new associates on store policies, customer service techniques, and operational procedures.
- Resolved customer issues promptly, ensuring satisfaction and fostering repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Outpatient Physical Therapist
Active Physical Therapy & Wellness Center
West Nyack, NY
04.2021 - 08.2021
- Assessed patient needs through detailed evaluations to ensure personalized treatment approaches.
- Implemented rehabilitative exercises designed to enhance patients’ physical capabilities and recovery.
- Executed manual therapy techniques to alleviate pain and improve patient mobility.
- Formulated individualized treatment plans based on comprehensive patient assessments and goals.
- Educated patients on self-management strategies and rehabilitation techniques to promote independence.
- Monitored and documented patient progress to adjust treatment plans and optimize outcomes.
- Educated patients on therapeutic exercises and injury prevention techniques.
- Assessed patient progress and adjusted treatment protocols accordingly.
Education
Bachelor of Science - BS - Health Sciences
Dominican University
Orangeburg, NY01-2024
Associate of Sciences - AS - Human Performance Studies
Rockland Community College
Suffern, NY01-2021
Some College Credit - Pre-Physical Therapy
SUNY College At Plattsburgh
Plattsburgh, NY01-2018
Skills
- Leadership and team building
- Performance evaluations
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Customer relations
- Inventory control
- Staff supervision
- Customer relationship management
- Goal setting
- Employee scheduling
- Verbal and written communication
Certification
- Certified Personal Trainer 2021
- Adult & Infant CPR/First Aid/AED Certified 2019
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
General Manager
Restore Hyper Wellness
10.2025 - Current
Hyper Wellness Representative
Restore Hyper Wellness
01.2025 - Current
Soccer Coach
North Rockland Soccer Association
09.2021 - Current
Outpatient Physical Therapist
Active Physical Therapy & Wellness Center
04.2021 - 08.2021
Certified Personal Trainer
Titan Fitness Gym
01.2020 - Current
Retail Sales Associate
Tractor Supply Co.
09.2019 - 01.2024
Bachelor of Science - BS - Health Sciences
Dominican University
Associate of Sciences - AS - Human Performance Studies
Rockland Community College
Some College Credit - Pre-Physical Therapy
SUNY College At Plattsburgh