Detail-oriented professional specializing in fulfillment operations. Proven track record in enhancing team productivity and maintaining compliance with safety standards. Ready to leverage strong problem-solving skills to drive operational success.
Helped Implement and train staff on a new Warehouse management system.
I have also help train other supervisors and have had several people work under me that have moved into Supervisor roles now.
Work History
Fulfillment Supervisor
3 Years 8 Months
Millennium Print Group | 03.2023 - Current
Supervised daily fulfillment operations to ensure timely order processing and shipping.
Trained and mentored team members on best practices for efficiency and accuracy.
Implemented inventory management systems to optimize stock levels and reduce waste.
Coordinated with production teams to align fulfillment schedules with manufacturing output.
Developed standard operating procedures to enhance workflow consistency and safety compliance.
Maintained quality control standards to guarantee customer satisfaction with delivered products.
Maintained compliance with company safety policies and called violations to attention of management.
Increased team productivity, providing clear communication and regular performance feedback to staff members.
Implemented safety measures to minimize workplace accidents, maintaining a clean and hazard-free environment for employees.
Facilitated seamless coordination between different shifts, ensuring smooth handovers of responsibilities and minimal downtime during shift changes.
Consistently met or exceeded order fulfillment deadlines through efficient resource allocation and workload distribution among team members.
Cross-trained new associates on picking and filling orders for warehouse products.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 1000 pallets per day.
Fulfillment Lead
2 Years
Millennium Print Group | 03.2021 - 03.2023
Supervised daily fulfillment operations to ensure timely and accurate order processing.
Trained and mentored team members on pulling and loading orders.
Monitored inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items.
Developed training materials to support new hires in understanding operational procedures and safety protocols.
Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
Handled production picking, packing and shipping orders.
Forklift Operator
2 Years
Millennium Print Group | 03.2019 - 03.2021
Operated forklifts to transport materials efficiently within production environment.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Transported goods between warehouse locations according to shipment and storage needs.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Lead Installer
3 Years 2 Months
Maines Heating and Air | 01.2016 - 03.2019
Led installation teams to ensure compliance with safety and quality standards.
Trained and mentored junior installers on equipment handling and installation techniques.
Coordinated project timelines and resources to maximize operational efficiency.
Developed and implemented best practices for HVAC system installations.
Oversaw troubleshooting processes for complex HVAC systems during installations.
Education
High School Diploma
Graham High School | Graham, NC | 06-2015
Skills
Product packaging
Warehouse operations
Staff scheduling
Forklift operation
Performance monitoring
Shipping coordination
Shipment processing
Positive attitude
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Staff training
Recruitment and hiring
Accomplishments
Supervised team of over 30 staff members.
Help implement and train staff with new WMS system. (Manhattan Scale)
Supervised two different Shipping/Receiving facilities that involved 5 different customers.