Tyler Ratcliff
San Antonio,TEXAS
Summary
Versatile professional with a background at Mac Haik Southway Ford, UPS, and 1 2 Me Childcare Center, excelling in roles requiring exceptional organizational abilities and adaptability. Demonstrated success in improving efficiency and fostering positive relationships, while leveraging skills in; observation and assessment, and customer assistance. Achieved consistent delivery targets and maintained high safety and cleanliness standards, showcasing a blend of hard and soft skills.
Overview
4
4
years of professional experience
Work History
Childcare Teacher/Maintenance Technician
1 2 Me Childcare Center
05.2020 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Continued to provide the necessary resources and services to remain operational such as plumbing and electrical.
Cashier
Mac Haik Southway Ford
06.2022 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Package Handler
UPS
02.2021 - 07.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Seasonal Delivery Helper
UPS
11.2020 - 01.2021
- Navigated complex urban environments to deliver packages safely and efficiently.
- Contributed to team success by consistently meeting or exceeding daily delivery targets.
- Performed routine vehicle inspections, ensuring optimal performance and safety on the road.
- Assisted drivers in loading and unloading trucks for streamlined delivery processes.
Education
Associate of Applied Science - Aviation Maintenance
St. Philip's College
San Antonio, TX05.2022
Skills
- Observation and Assessment
- Patience and Empathy
- Time Management
- Customer Assistance
- Organizational abilities
- Adaptable to change
Timeline
Cashier
Mac Haik Southway Ford
06.2022 - 07.2023
Package Handler
UPS
02.2021 - 07.2021
Seasonal Delivery Helper
UPS
11.2020 - 01.2021
Childcare Teacher/Maintenance Technician
1 2 Me Childcare Center
05.2020 - Current
Associate of Applied Science - Aviation Maintenance
St. Philip's College
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