Nayeli L. Pardo Amezcua
Arvin,CA
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
KHSD Arvin High School
Arvin, USA
09.2022 - Current
- Delivered exceptional customer service in fast-paced student store and snack bar.
- Facilitated sales of snacks, drinks, and various items, addressing customer needs efficiently.
- Interacted with students, staff, and visitors to enhance purchasing experiences.
Salesperson
TruConnect
Bakersfield, California
01.2026 - 02.2026
- Engaged customers to identify needs and recommend tailored products.
- Demonstrated product features and benefits, improving customer satisfaction.
- Assisted customers in selecting appropriate products or services for their needs.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Advised customers on latest product features, enhancing informed purchasing.
Babysitter
Family Friends And Neighbors
Arvin, California
12.2025 - 01.2026
- Supervised children during playtime and daily activities.
- Monitored children closely to ensure safety during activities.
- Prepared healthy meals and snacks for children's dietary needs.
- Developed daily schedules to ensure structured routines for children.
- Communicated with parents about daily activities and any concerning behaviors.
- Establish trust through consistent communication with both parents and kids.
- Organized educational games that fostered learning and creativity.
- Tailored activities to meet individual needs of each child in care.
Teacher Assistant
Roosevelt Elementary
Bakersfield, USA
01.2025 - 05.2025
- Developed and implemented three detailed lesson plans to enhance student learning.
- Facilitated one-on-one and small group tutoring sessions to support students in mastering key learning concepts.
- Facilitated small group discussions to enhance student understanding of topics.
- Supported individual students with learning challenges and personal needs.
- Assisted teachers with classroom management and student engagement activities.
- Assisted teachers with material generation, lesson plan development, class preparation, scheduling, and exam distribution.
- Led discussion sections, tutorials and laboratory sections under teacher direction.
- Assisted children with daily needs, ensuring their comfort and safety during activities.
Education
Early Childhood Education Program -
Regional Occupational Center
Bakersfield, CA04-2026
High School Diploma - Spanish 1, Floral Design
Arvin High School
Arvin, CA05-2025
Some College (No Degree) - Early Childhood Education
Bakersfield College
Bakersfield, CA04-2026
Dual Enrollment classes - CHDV B20 Principles and Practices, CHDV B36 Developmentally Appropriate Curriculum, CHDV B40 Creative Art, Movement, & Music Activities for Young Children, CHDV B13C Child Growth and Development: The Infant and Toddler Years
Bakersfield College
Bakersfield, CASkills
- Customer Engagement
- Client Relationship Management
- Product Knowledge
- Conflict Resolution
- Stress Management
- Observation assessment
- Development assessment
- Risk Assessment
- Curriculum Development
- Play-Based Learning
- Student supervision
Certification
- Kitchen and Food Safety
- Art Hazard Safety
- Playground Safety and Supervision
- Sexual Harassment Prevention Training
- Bloodborne Pathogens
- Classroom Safety
- Child Abuse and Neglect Mandated Reporter
- Ca. Department of Pesticide Regulations, 1. Classroom and Office Environment, 2. Basic Integrated Germ Management, 3. Best Management Practice Around Children
- SISC: Self Insured School of California Schools, Helping school
- American Heart Association, Pediatric First Aid/CPR AED, 10/09/26
Activities And Awards
- KHSD Arvin High School Link Crew, 2023 - 2024
- Honor Roll, 3.5, Arvin High School, 2023
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Salesperson
TruConnect
01.2026 - 02.2026
Babysitter
Family Friends And Neighbors
12.2025 - 01.2026
Teacher Assistant
Roosevelt Elementary
01.2025 - 05.2025
Customer Service Representative
KHSD Arvin High School
09.2022 - Current
Early Childhood Education Program -
Regional Occupational Center
High School Diploma - Spanish 1, Floral Design
Arvin High School
Some College (No Degree) - Early Childhood Education
Bakersfield College
Dual Enrollment classes - CHDV B20 Principles and Practices, CHDV B36 Developmentally Appropriate Curriculum, CHDV B40 Creative Art, Movement, & Music Activities for Young Children, CHDV B13C Child Growth and Development: The Infant and Toddler Years
Bakersfield College